Services in relation to customer management solutions including telemarketing, direct marketing; debt collection services; employment training; staff training and development; training and development programs; computer support services including programming, software installation, repair and maintenance services; computer consultancy services; computer programming services; technology assisted client interactions including speech recognition, integrated voice response, text-to-speech recognition, call recording, predictive dialling, voice over Internet protocol, payment gateways; teleservices; identifying and implementing efficiency improvements

Provision of basic utility goods (electricity, gas, water); distribution of electricity; electricity distribution; provision of electricity; electricity transmission; distribution of energy; gas supplying; gas distribution; gas transmission; providing the aforementioned services to wholesale and retail customers; petro-chemicals (storage of -); logistics services (transport, packaging, and storage of goods); storage; storage of goods; storage of electricity, natural gas, oil, diesel, fuel, natural gas liquids, liquefied petroleum gas, petrochemicals, condensate, residue, and refined petroleum products; transport by pipeline; distribution of goods (transportation); transport; transport advisory services; transportation of natural gas, oil, petrochemicals, condensate, residue and refined petroleum products

Financial advisory services; financial consultancy; financial evaluation (insurance, banking, real estate); financial information; financial management; financial services; financial services for the payment of electricity; payment of bills and accounts for others; funds transfer (electronic -); brokerage; electricity brokerage; credit (financing); providing brokerage services with respect to oil, gas, electricity and related energy commodities; financing services; providing financing for oil, gas, electrical and related energy commodities; insurance services; financial risk management services; credit card services; issuance of credit cards; debit card services; banking; electronic banking services

Educational services; education in relation to the use and management of, and safety in connection with, power distribution systems and networks and power operated equipment and devices; education advisory services; education information; occupational health and safety services (education and training services); training; arranging and conducting of workshops (training)

Printed matter; printed publications; goods made from paper or cardboard (not included in other classes); forms (printed); pads (stationery); writing pads; books; note books; cards; pamphlets; brochures; manuals (handbooks); stationery; signboards of paper or cardboard; advertisement boards of paper or cardboard; posters; identification tags of paper; identification cards not having magnetic or encoded information; holders for checkbooks (cheque books); cheque books and travellers cheques

Electric apparatus and instruments; meters, including electricity meters and power meters; measuring devices, electric; measuring instruments; devices for recording or displaying consumption of electricity or electrical power; monitoring apparatus, electric; apparatus and instruments for controlling electricity; apparatus and instruments for regulating electricity; apparatus and instruments for switching electricity; apparatus for accumulating electricity; indicators (electricity); recording apparatus; regulating apparatus, electric; branch boxes (electricity); connectors (electricity); control panels (electricity); distribution boards (electricity); distribution boxes (electricity); distribution consoles (electricity); electricity conductors; electricity conduits; electricity mains (material for -) (wires, cables); inductors (electricity); instruments for accumulating electricity; inverters (electricity); junction boxes (electricity); limiters (electricity); reducers (electricity); solar cells and panels (electricity generating -); switchboxes (electricity); terminals (electricity); transformers (electricity); switches, electric; switchboards; portable electric sockets (power boards); safety devices for use with electric plugs and sockets; cards carrying magnetically, optically or electronically recorded or encoded information, including debit cards, credit cards and pre-paid cards for purchasing of electricity; encoded cards, magnetic; smart cards (integrated circuit cards); tags carrying magnetically, optically, or electronically recorded or encoded information; telephone apparatus; telephone receivers; telephone transmitters; telegraphs (apparatus); radio pagers; intercommunication apparatus; remote control apparatus; computer hardware; computer peripheral devices; computer programmes (programs), recorded; computer programmes (programs) and software (recorded -), sold or distributed on-line; computer programs (downloadable software); computer software (recorded); computers; computers and electronic processing units; firmware; kits comprising recorded materials (discs, software, tapes, recordings etc.) and manuals, sold together as a unit; data processing apparatus; data processing equipment; signalling equipment

Electric appliance installation and repair; installation and repair of electrical and computer wiring and cabling (residential, commercial and industrial -); repair, maintenance and installation advisory services; repair, maintenance and installation consultancy services; machinery installation, maintenance and repair; maintenance, installation and repair of electrical items and equipment; maintenance, installation and repair of household items and equipment; maintenance, installation and repair of industrial apparatus and instruments; solar energy systems (installation of -); provision of information in relation tothe repair, maintenance and installation of goods; building and construction services; building construction advisory services; building construction consultancy; building construction supervision; building project management construction information; operation, management, repair, maintenance and installation of power distribution systems and networks; repair, operation, management, maintenance and installation of power operated equipment, apparatuses and devices; contruction of power generating facilities, stations and distribution networks; development and construction services in the field of cogeneration and other non-regulated electric generation facilities

Electronic communications facilities (provision of-); computer aided transmission of messages and images; data transmission; communications by computer terminals; telecommunications; provision of user access to the Internet; providing user access to a global computer network and online sites containing information on a wide range of topics; webcasting (broadcasting over a global computer network); providing telecommunications connections to a global computer network; providing user access to a global computer network (service providers); paging services (radio, telephone or other means of electronic communication); electronic mail; message sending; message storage and transmission (telecommunications); cellular telephone communication; communication equipment (rental of -)

Electricity generation; generation of electricity; production of energy; power generation; rental of generators

Advertising; sales promotion (for others); sales promotion through customer loyalty programmes (for others); accounting; accounting management services; business advisory services; business appraisals; business information; business management; business management advisory services; business management consultancy; compilation of information into computer databases; directories (compilation and provision of on- line -); wholesaling of basic utility goods (electricity, gas, water); retail services; retailing of goods (by any means); retailing, distribution and supply of electrical appliances; retailing and wholesaling services relating to the sales, including the pre-paid sales, of telecommunications and communications equipment, mobile electronic equipment, software and airtime on mobile communication networks; distribution of goods (not being transport services) (agent, wholesale, representative services, by any means); wholesaling of goods (by any means); advertising by mail order; telephone order services for goods