Software; application software; customer relation management [CRM] software; customer experience management software; computer software for providing an online platform for use in the field of help desk and customer support; software for electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality.

Customer relationship management; customer experience management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience management; customer service management for others; administration of customer loyalty and incentive schemes; management of customer loyalty, incentive or promotional schemes; consumer response analysis; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; arranging and conducting trade show and exhibition services; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes; planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organisation, operation and supervision of customer loyalty schemes.

Employment consultancy; Employment recruiting consultancy; Employee record services; Employment advertising services; Employment agency services; Employment bureau services; Administration of businesses; Advice relating to business management; Advice relating to business organisation; Advisory services for business management; Advisory services relating to business management; Advisory services relating to business organisation; Advisory services relating to business risk management; Business administration advisory services; Business administration consultancy; Business advisory services relating to the management of businesses; Business administration services; Business advice; Business advisory services; Business analysis services; Business assistance; Business development services; Business management advisory services; Business research; Business strategy services; Business surveys; Business counselling; Business expertise services; Business management advice; Business management and organization consultancy; Business management assistance; Business management consultancy; Business management and organisation consultancy; Business organisation consultancy; Business planning consultancy; Business recruitment consultancy; Business organisation consulting; Call centre services being the provision of business information; Collecting information for business; Collection of statistics for business; Commercial business management; Compilation of business data; Compilation of business information; Computerised business information services; Computerised business records keeping; Consultancy relating to business management; Consultancy relating to business organisation; Information services relating to business matters; Management advisory services for businesses; Organisational services for business purposes; Providing information, including online, about advertising, business management and administration and office functions; Provision of business assistance; Provision of information in relation to business administration; Provision of information in relation to business management; Provision of information relating to business; Risk management consultancy (business); Advice relating to commercial management; Advisory services relating to commercial planning; Commercial administration; Commercial information services provided by access to a computer database; Commercial management advisory services; Commercial management assistance; Compilation of commercial information; Advice relating to personnel management; Collection of personnel information; Consultancy relating to personnel management; Consultancy relating to personnel recruitment; Consultancy relating to the management of personnel; Consultancy relating to the selection of personnel; Personnel management advice; Personnel management assistance; Company data information services; Company management (for others); Company record-keeping; Compilation of company information; Human resource management; Maintenance of personnel records (for others); Personnel management; Personnel management consultancy; Personnel recruitment consultancy; Personnel resources management; Outsourced administrative management for companies; Procurement services for others (purchasing goods and services for other businesses); Recruitment consultancy services; Staff recruitment consultancy services

Publishing services; Publishing of printed matter; Publishing by electronic means; Publication of training materials; Publication of texts (other than publicity texts); Publication of manuals; Publication of educational materials; Publication of multimedia material online; Production of audio/visual presentations; Weblog (blog) services (online publication of journals or diaries); Production of webcasts, other than advertising; Production of podcasts

Employment agency services including recruitment and outplacement, employment, management, administration, placement and hire of personnel including apprentices, trainees, general labour and tradespersons; personnel management consulting including human resource consulting; analysis and appraisals of businesses including review, analysis and appraisal of a workplace or job site; advisory services relating to personnel management; consultancy relating to personnel management, personnel recruitment, the management of personnel or the selection of personnel; interviewing services (for personnel recruitment); placement of permanent personnel; placement of temporary personnel; career advisory services (other than education and training advice); career counselling (employment advice and information); evaluation of personnel requirements, employment placement and monitoring, employment support being career counselling; post placement support being career counselling; job placement and job agency services including job searching services; labour exchange services including labour hire; resume compilation for personnel seeking employment; employment agency services; provision of information relating to the aforementioned services, including as to the location where such services are provided

Education, development, instruction and training of personnel, education and training on and off a job site or workplace, distance education, education and training of apprentices and trainees; apprenticeship preparation; on the job training; employment preparation for apprentices, trainees and the disabled being employment training, disability employment services being employment training; provision of instruction for the disabled; employment training for the disabled; group training; providing courses of instruction; providing courses of training; providing facilities for educational purposes; educational institute services; educational instruction; educational advisory services; dissemination of educational material; training consultancy; technological education services; vocational guidance (education or training advice); vocational retraining; vocational training services; educational research and analysis; conducting of educational courses; conducting of exhibitions for educational purposes; consultancy services relating to education; design of educational courses, examinations and qualifications; providing of educational information sessions; provision of online information in relation to education, provision of online publications, including online material (not downloadable), online magazines (not downloadable), newsletters, brochures, booklets, reports, information kits and instructional material; publishing by electronic means; career counselling and consultancy (training); provision of online educational information; production of audio and/or video recordings, other than advertising; production of the webcasts and podcasts, other than advertising; arranging and conducting of seminars, conferences, meetings and schemes to encourage the employment of apprentices, trainees and the disabled in the trades; hosting of seminars including seminars on general business management; mentoring programs (education and training); educational research; educational info; rmation services; electronic publication of surveys and survey results relating to education and training; providing training and education information, including online, about industrial analysis and research services relating to education and training; provision of information relating to the aforementioned services, including as to the location where such services are provided

Computer software; Downloadable software applications (apps); Computer software programs; Application software; Computer systems; Computer software for business purposes; Communication software; Downloadable webcasts; Interactive computer software; Computer databases

Employment agencies; Employment bureau services; Vocational guidance (employment advice and information); Employment counselling services; Employment agency services; Resume compilation for personnel seeking employment; Personnel recruitment; Personnel management; Employment consultancy; Selection of personnel; Career counselling (employment advice and information); Personnel resources management; Promotional services; Employment recruitment; Staff recruitment services; Employment recruiting consultancy; Personnel placement; Payroll preparation; Organisation and management of customer loyalty programmes; Human resource management; Consultancy relating to the selection of personnel; Compilation and provision of online directories; Sales promotion (for others); Consultancy relating to the management of personnel; Consultancy relating to personnel recruitment; Conducting exhibitions for business purposes; Recruitment consultancy services; Organisation and management of discount card loyalty schemes; Preparation of documents relating to business; Payroll processing services (for others); Organisation and administration services in relation to the supply of benefits for customer loyalty and frequent buyer or frequent flyer schemes; Preparation of business reports; Advisory services relating to business planning; Management of business projects (for others); Advice relating to personnel management; Business advisory services; Evaluation of business opportunities; Strategic business consultancy; Negotiation of business contracts for others; Sales promotion services; Consultancy relating to business auditing; Organisation, operation and supervision of customer loyalty schemes; Business consultancy; Arranging exhibitions for business purposes; Payroll advisory services; Business management of reimbursement programmes for others; Business auditing

Career counselling (employment advice and information); Resume compilation for personnel seeking employment; Employment consultancy; Employment bureau services; Employment counselling services; Employment recruiting consultancy; Employment recruitment; providing information, consultancy and advisory services, including online, about the aforesaid services

Providing online videos, not downloadable; Instruction in body awareness; providing information, consultancy and advisory services, including online, about the aforesaid services

Career planning, career counselling and career advisory services (not being education or training services); Employment and recruitment agency services; employment advocacy services; Vocational guidance (not being education or training services); Job agency and job placement services; Writing and compilation of resumes for persons seeking employment; Temporary and permanent placement of employees; Advertising services; classified advertising services; employment and recruitment advertising services; online advertising services; and provision of information and consultancy services in relation to the foregoing

Advisory services relating to financing, insurance, grant funding, pensions, government benefits, unemployment benefits, disability benefits and money management; Charitable fundraising; Personal finance services; and provision of information and consultancy services in relation to the foregoing

Career planning, career counselling and career advisory services (not being education or training services); Employment and recruitment agency services; employment advocacy services; Vocational guidance (not being education or training services); Job agency and job placement services; Writing and compilation of resumes for persons seeking employment; Temporary and permanent placement of employees; Advertising services; classified advertising services; employment and recruitment advertising services; online advertising services; and provision of information and consultancy services in relation to the foregoing

Advisory services relating to financing, insurance, grant funding, pensions, government benefits, unemployment benefits, disability benefits and money management; Charitable fundraising; Personal finance services; and provision of information and consultancy services in relation to the foregoing

Platform as a Service (PaaS); Hosting of software as a service (SaaS); Software as a service (SaaS); Online provision of web-based applications (non-downloadable); Online provision of web-based software (non-downloadable); Application Service Provider (ASP) services; Provision of online non-downloadable software (application service provider); Development of computer software application solutions; Updating of computer software; Upgrading of computer software

Career counselling (employment advice and information); Business advice

Employment agency; personnel management consulting; personnel recruitment