Printed matter; newsletters relating to travel

Providing access for business employees through a global computer network to a website portal having an integrated, interactive program ("tool") for the booking of temporary accommodation, travels, rental cars and tickets for trains and airplanes, and for drafting and sending reports to the employer; online travel agency services, namely providing access to a worldwide computer network for booking temporary accommodation and access to a database with data on business travel; providing access to databases with travel information, also relating to hotel costs, ticket fares and car costs

Printed reports in the field of travel and travel policy management

Administrative processing of customers' complaints and comments in the field of transport and temporary accommodation and drafting reports on such complaints and comments; administrative processing of booking requests and tickets for customers who make their own online transport arrangements; administrative management and processing of travel costs of others

Providing online connections to users for the booking of travel arrangements and checking of statistics thereof

Travel agency services, namely, arranging bookings for transport and providing information thereon; providing information on transport, travel logistics, travel planning and rates of business travels, also in the context of corporate travel policies

Newsletter relating to travel

Travel agency services, including making reservations and bookings for transportation and providing information thereon; providing Internet based business travel services on a website portal available to registered users, combined with conventional agent-initiated travel agency services relating to pre-trip, trip and post-trip matters, in the form of a program implementation package, an account management program, consultative options and management information reports, and standardised modules configured by customers based on their needs, including self-booking tools to reserve and book air and car transportation, a customer managed profile system, a web based reporting tool with standard reports and graphs, profile reporting and unused ticket recording programs, and safety and security reporting programs; customer support in the form of providing reports of customer surveys and information from product user groups as well as on-line tutorials and help desk services, pre-trip authorisation and ticket fulfillment services for customers who make their own reservations; as well as value- added, enhanced customer service modules available for selection by customers; and off-line services, including agent-initiated travel transactions, VIP and concierge services for special travellers, special air upgrade services, agent-initiated limousine and/or rail bookings, sophisticated hotel and air sourcing services, strategic travel program management services to optimise travel program effectiveness, leisure travel itinerary planning and bookings and client specific IT enhancements and customisations in the area of credit card reconciliation, data consolidation, and data extracts available on a menu basis; information and advisory services relating to all the aforesaid