Providing temporary use of non-downloadable cloud-based software for the development and testing of communications and collaboration applications; Monitoring of computer software for technical purposes; Computer services, namely, providing virtual computer systems and virtual computer environments through cloud computing for data storage services and for online laboratory environments; Computer software design services; Technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others

Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; Software platform for providing communication devices with uniform access to communication applications; Software for integrating communication devices with communication applications; Software for performing application integration; Client software for providing user interface between and integration of communication devices to communication applications; Software for providing on-line access to cloud-based services in the field of enterprise communications; Computer software for use as an application development platform for the addition, deployment and integration of collaboration applications across multiple communication systems and devices; Computer software for use as an application development platform providing third party call control, flexible call leg and serial forking communications functions, database persistence, support for connections to additional applications and presence services; Computer software for use in creating customer and enterprise data repositories; Computer software for use as an application development platform for the direction and redirection of information, monitoring of words and other information exchanged in a communications system, capture and distribution of logistical information; Computer software for use as an application development platform for the identification and classification of customers; Computer software for comprehensive integrated application platforms, management tools, and services to enable rapid development and deployment of solutions on premise or in private or public clouds by enterprise and service providers

Computer software platform for providing users with uniform access to communication applications; Software for creating, delivering, deploying, integrating and managing service, applications and features; Software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; Software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; Software for managing profiles of users, determining specific access to applications and capabilities, security and control; Software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; Software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; Software platform for providing communication devices with uniform access to communication applications; Software for integrating communication devices with communication applications; Software for performing application integration; Client software for providing user interface between and integration of communication devices to communication applications; Software for providing on-line access to cloud-based services in the field of enterprise communications; Computer software for the control and operation of fixed and wireless communication for transmission of voice, video and data via packet or circuit switching; Telecommunications equipment, namely, computer chassis, blade servers, circuit boards, power supplies, CPU fans, telephones, radios, modems, modem cards, fax modem cards and pagers; Video conferencing equipment, namely, video cameras, monitors and printed circuits

Providing user access to a global computer network; Telecommunications and global computer network services, namely, electronic, digital and wireless transmission services of data, voice and video; Electronic store-and-forward messaging services; Wireless digital messaging; Network conferencing and video teleconferencing services; Multimedia network conferencing services; Voice over IP routing (VOIP) services; Electronic data interchange services

Computer software for use in the operation, management and reporting of telecommunications contact centers; computer software for providing telecommunications contact centers with cloud-based services and social media access in its operation, management and reporting

Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores and manages customer data; providing cloud-based, online non-downloadable software for management of contact center platforms; providing on-line non-downloadable software that allows users to utilize VOIP communication services, instant messaging communication services, and video communication services; providing on-line, non-downloadable software for communication via the internet; providing on-line, non-downloadable software for enabling subscribers to communicate via the internet; providing on-line non-downloadable software for live chat; providing on-line non-downloadable software for real-time customer support, customer service and customer engagement; providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats

Computer software platform for providing users with uniform access to communication applications; software for creating, delivering, deploying, integrating and managing service, applications and features; software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; software for managing, deploying, configuring and initialising real time and non real time multimedia communications software; software for managing profiles of users, determining specific access to applications and capabilities, security and control; software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualised manner

Refurbished telecommunications products, including telephones; telephone line modules comprising sensors and recorders for the analysis of telephone line operations; digital voice terminals; telephone station modules comprising routers and software for managing multiple telephone lines; computer software featuring information on telephone features and services options; telephone network controllers, cabinets, carriers, processors and circuit cards; communications systems; communications servers and gateways; computer information storage and retrieval systems; telephony systems, messaging systems, voice mail systems, voice messaging systems, electronic mail systems, automated attendant systems, interactive voice response systems, database access and processing systems, video and multimedia systems, and fax processing systems, all of the above systems being comprised of computers, computer circuit boards, modems, audio interface, video interface, and conversion boards and circuits, digital signal processing boards, telephone and data network switches, communications boards, logic boards, network interface boards, telephone and data transmission interface boards and circuits, voice and video analysis and response processors, power supplies, and user interface circuits; computer software for use in voice mail, voice messaging, electronic mail, automated attendant, interactive voice response, call processing, word processing, fax processing, video and multimedia applications, and programming tools and utilities; and, instructional manuals distributed with all of the foregoing goods

Communications-centered software as a services encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications.

Downloadable mobile application and desktop software for collaboration and group communications services, namely, software for use in messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing and communications, internet telephony (VoIP) services, voicemail, facsimile services and telemedicine; Downloadable computer software for integrating collaboration and group communication software with external telecommunications service provider equipment and software; Downloadable computer software for assisting users with messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing and communications, internet telephony (VoIP) services, voicemail, and facsimile services; Downloadable mobile application and computer software for telecommunications, namely, software for use in messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services

Teleconferencing and video conferencing services; Communication services, namely, transmission of data, audio, messages, and information by electronic communications networks; Telephony communication services; Telecommunications services, namely, collaboration and group communications services in the nature of electronic transmission of data, namely, messages, posts, file sharing data, calendaring data, audio and video data, telephony data and data from other telecommunications service providers; Voice over internet protocol (VOIP) services; Voicemail services; Telecommunications services, namely, providing to business enterprises telephony services in the nature of local and long distance telephony services, local phone numbers, voice mail services, call forwarding services, caller ID services, call waiting services, 3-way calling services, extension-to-extension dialing, telephony call routing services, call analytics, number porting, call recording and storage services; Telecommunications routing services, namely, domain name system routing services to enable electronic devices to find the nearest set of geographically dispersed servers; Internet fax services, namely, internet facsimile communication and facsimile transmission by internet; Multimedia conferencing services in the nature of web conferencing services and video conferencing services

Mobile call detection services and provision to service users with call continuation options; Call diversion services in the nature of diverting cellular calls to internet connections; Identification of mobile callers and collection of high-fidelity caller-identification information

Peer-to-peer call processing software; peer-to-peer software for providing voice and data communication among communication devices and network infrastructure; peer-to-peer software for providing telephony functions; peer-to-peer software for administering interoperability of network infrastructure and for providing network security, reliability, scalability, and quality-of service; telephony interface; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; user interfaces; and, software development tools related to the foregoing

Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems