Advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service, all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion

Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-downloadable applications for an organization’s handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software, all in the field of contact center management; monitoring of computer systems to detect breakdowns and by remote access to ensure proper functioning in the field of contact center management; technical support services, namely, diagnosing and troubleshooting in the nature of diagnosing computer hardware and software problems in the field of contact center management; professional computer services, namely, the design, customization and configuration of computer hardware and software for others in the field of contact center management

Designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion

Telecommunications services, namely, voice over internet protocol (voip) services

Advisory services relating to customer service

Computer software for contact center management; downloadable cloud computer software for contact center management

Providing temporary use of on-line non-downloadable cloud computing software for contact center management; cloud computing featuring software for contact center management; software as a service (saas) services featuring software for contact center management; customization and implementation of computer software for contact center management; consulting services in the field of design and customization of software for contact center management

Closed circuit television apparatus; closed circuit television cameras; closed circuit television instruments; closed circuit television monitoring apparatus; closed circuit television security apparatus; closed circuit television surveillance cameras; closed circuit video apparatus; controlled access security apparatus (closed circuit television); closed circuit television surveillance cameras; security surveillance apparatus; surveillance apparatus; surveillance apparatus (electronic); surveillance instruments; television cameras for surveillance; video surveillance apparatus; video surveillance cameras; television recorders

Association services being the certification of goods or services provided by members of the association; certification services; certification services relating to the application of commercial standards; certification services relating to the application of industry standards

Soaps; perfumery, hair lotions and hair care preparations, cosmetics, toiletries, essential oils, skincare preparations

The provision of ASP (application service provider) services to public and private organisations; the supply of information technology consulting, focusing on catalogue development, shared technology between buyers and suppliers, management and distribution systems and their implementation; web development, e-procurement and workplace systems consulting and implementation

The provision of ASP (application service provider) services to public and private organisations; the supply of information technology consulting, focusing on catalogue development, shared technology between buyers and suppliers, management and distribution systems and their implementation; web development, e-procurement and workplace systems consulting and implementation

Common metals and their alloys, nickel beryllium alloy

Artificial kidney machine accessory units, namely products used in data management of artificial kidney machines

Dialysis equipment or artificial kidney machines and parts for such machines and accessories for such machines namely, tubing, accessory units for mixing and proportioning water and dialysate, and blood pressure monitors

Pneumatic tyres and tubes for vehicle wheels