Communication of data by means of telecommunications; Data transmission services over telecommunications networks; Digital network telecommunications services; Fibre optic telecommunications services; Hire of telecommunications installations; Operation of telecommunications systems; Operation of wide-band telecommunications networks; Optical fibre telecommunications services; Providing telecommunications connections to a global computer network; Provision of telecommunication facilities; Switching network services (telecommunications); Telecommunications; Telecommunications routing and junction services

Communication of data by means of telecommunications; Data transmission services over telecommunications networks; Digital network telecommunications services; Fibre optic telecommunications services; Hire of telecommunications installations; Operation of telecommunications systems; Operation of wide-band telecommunications networks; Optical fibre telecommunications services; Providing telecommunications connections to a global computer network; Provision of telecommunication facilities; Switching network services (telecommunications); Telecommunications; Telecommunications routing and junction services

Software and hardware for multichannel platforms for controlling and facilitating voice and data communications; queuing software, namely, software for use in managing and coordinating queue position, call back, and communication routing between resources; communication scheduling software, namely, software for automating, coordinating and managing call back functions between resources; and Internet and SMS (short messaging service) queue management software, namely, software for coordinating and managing incoming communication requests into queues via telephony, Internet, SMS networks, and any other channel of conversation or communication; automated telephone and communication call-back systems comprised of computer software and computers with, and without, telephony control cards; software for use in managing and connecting customers using self-service on the Internet, mobile communications, social or voice channels, and any other communication system that can include a communication link, to the appropriate internal resource in a company who can most immediately help that customer by identifying and coordinating queue position and communication routing; queuing software, namely, software for use in automating, streamlining, and managing incoming call requests, queue position, call back, and communication routing between mobile communication technology, servers, computers, web applications and call center resources, allowing for the bypass of interactive voice response or front-end query technology; queuing software, namely, software for use in managing, coordinating, and prioritizing queue position, call back, and communication routing between internal and external resources and technologies; communication scheduling software, namely, software for automating, coordinating and managing call back functions between queues, resources and technologies; interactive voice response (IVR) software for handling requests for entering a queue by directing incoming telephone calls or communication requests to a respective queue and/or to provide the caller information based on voice inputs from the caller; SMS (short messaging service) queue management software, namely, software for coordinating and managing incoming voice communication requests into queues via telephony networks; computer software, namely, software for use in managing, coordinating, and prioritizing between internal and external resources and technologies; a system of proactive outbound dialing to customers with automated data and information retention and conveyance, including manuals and guides sold therewith; computer software, namely, software for use in queue management and coordination between adjunct computer, software, hardware and telephony resources, and user guides and manuals sold therewith; pre-recorded computer discs for use in queue management and coordination between adjunct computer, software, hardware and/or telephony resources and cases; computer accessories, namely, mouse pads and cases; computer software, namely, a graphical user interface (GUI) system for queue management control interacting with other queue management software programs for use in interfacing between computer systems and telephony systems, including manuals sold therewith; software, namely, software for managing and tracking the activity of items within a call center queue and calculating the expected wait time for the items comprised of callers and virtual placeholders representing callers who all enter the queue through various channels of communication, namely, telephony voice lines, web request, voice over IP, chat, SMS text message; software, namely, software for creating data reports to review, troubleshoot, manage and coordinate queue settings to determine how an incoming phone call is directed to a queue of phone calls to be answered by a person and/or otherwise responded to by automated equipment, queue data representing telephone calls waiting in a queue to be serviced and/or already serviced by being answered by a person and/or otherwise responded to by automated equipment, call back of a received phone call in response to a voice message or electronic message or signals, and communication routing of incoming phone calls from an answering person or answering automated equipment to another person or automated equipment; computer software, namely, watchdog program that monitors performance and operation of a queue management system or virtual queuing system, and helps to ensure that such system remains operational with automatic notification of system error or failure, for queue management control interfacing between computer systems and telephony systems, and for computer software performing actions that rectify errors or failures

Document and electronic message storage; automatic collation of electronic messages and documents; computer software (including online) relating to insurance products and services; computer programs for information processing; data recorded electronically

Negotiating trade deals on behalf of members and arranging deals on reduction of business expenses; business management; business administration; advisory services in relation to business; advisory services relating to data processing; business consultancy services relating to data processing; commercial information services provided by access to a computer database; data collection and management; data processing for businesses; hosting of data centre; monitoring quotes and reporting on quotes; business data analysis services

Computer software and computer programs for mining and exploration applications; computer software and computer programs relating to occupational health and safety, workers compensation, medical assessments, rehabilitation, risk and injury management, work environment monitoring, health education, control of emergencies and escape and rescue applications in the mining, heavy engineering and construction industries; apparatus for creation, reproduction and transmission of multimedia, interactive, immersive, virtual reality environments as a training apparatus for the mining, heavy engineering and construction industries

Printed matter and publications; brochures, newsletters, research materials; educational, instructional and teaching materials; all relating to mining and exploration, occupational health and safety, workers compensation, medical assessments, rehabilitation, risk and injury management, work environment monitoring, health education, control of emergencies escape and rescue applications in the mining, heavy engineering and construction industries

Business administration; business management services; office functions; rental of office machinery and equipment; human resources management and administration including personnel recruitment and placement services, office support staff for others, document reproduction and shredding services; photocopying, typing, word processing and shorthand secretarial services; provision of call centre services including management of telephone call centres for others and operating telephone call centres for others; organisation, administration and management of telephone welcoming services, telephone answering services and telephone receptionist services for others; management of telephone calls for others; management and compilation of databases; arranging and conducting business conferences; advertising services including advertising by transmission of online publicity for third parties through electronic telecommunications networks; computerised business information storage; elelctronic storage of data including computerised file management

Telecommunications services including voice over IP (VOIP), telecommunications services for enhanced voice products, transfer and transmission of data, audio, and video; provision of access to databases accessible via telecommunication networks and electronic data exchange services; transmission and reception of database information via telecommunication networks; data transmission and reception services over telecommunication networks; leasing and rental of telephone apparatus and facsimile machines; providing telecommunications connections to a global computer network; provision of telecommunications access and links to computer databases and the internet; telecommunications routing, junction and gateway services including provision of integrated telecommunications connections for users in multiple geographical locations; call forwarding services including forwarding of telephone calls to individuals travelling to multiple geographical locations and forwarding calls; electronic store-and-forward messaging

Digital signal processing chips; integrated circuits; DVD video players; DVD audio players; set top cable boxes; satellite receivers; television receivers; digital television receivers; audio and video players and recorders; computers; video game consoles; audio and video surround sound controllers; audio speakers; automobile sound speakers; multimedia speakers; portable audio equipment, namely cassette players and recorders, compact disc players, portable and handheld digital electronic devices for processing, recording, reproducing, transmitting, receiving, and playing audio files, MP3 players, and MiniDisc players; computer software for processing audio and video sound signals and for playing audio files, and computer software that delivers audio sound from DVDs loaded into a computer; and parts of and accessories for such goods as are included in this class

Chemical substances used for augmenting, enhancing and imparting fragrances to cosmetics and perfumes

Cosmetics and perfumes

Business advice

Advice relating to business management; Advice relating to commercial management; Advisory services for business management; Advisory services relating to business management; Advisory services relating to business risk management; Business accounts management; Business advisory services relating to the management of businesses; Business management; Business management advice; Business management advisory services; Business project management; Commercial business management; Consultancy relating to business management; Cost management accounting; Management accounting; Management advisory services for businesses; Risk management consultancy (business); Accountancy; Accounting; Cost accounting; Preparation of accounts; Preparation of statements of accounts; Provision of information relating to accounts (accountancy)

Advisory services relating to (financial) risk management; Advisory services relating to money management; Financial management; Management of finances; Risk management (financial)