| CO CUSTOMER OWNED BANKING ASSOCIATION Customer Owned Banking Association Limited 2531626 19 Mar 2025 | Accepted: Awaiting publication | encoded payment cards; illuminated signs used for advertising; ATM mac... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products encoded payment cards; illuminated signs used for advertising; ATM machines; automatic paying-in and deposit machines; cash dispensers; cash dispensing machines; cash registers; electronic payment terminals; currency authentication apparatus and equipment; apparatus for electronic payment processing; payment terminal apparatus; card readers; encoded, magnetic and smart cards; cash counters; electronic chip cards; encoded bank cards; magnetically encoded bank cards; electronic key cards; computer terminals for banking purposes; electronic machines for recording financial operations; automated banking machines; automated cash machines; automatic cash sorting and counting machines; apparatus for processing electronic payments; hardware for processing electronic payments to and from others; computer programs for facilitating payment transactions by electronic means Class 016 Class 016 Paper Goods and Printed Material cards; bank cheques; paper for bank cheques; forms; printed matter; books; cardboard signboards; paper signboards; posters; advertisement boards of paper or cardboard; printed flyers; printed leaflets; advertising pamphlets; user guides; printed guides; printed documents representing financial values; printed documents representing monetary values; newsletters; periodical publications; printed publications; printed periodicals; newspapers; printed stationery; stationery Class 035 Advertising, Business & Retail Services collection of data; event management services being organizing and conducting of trade fairs; business advertising services relating to franchising; business advisory services relating to franchising; advertising services; research services relating to business; promoting the business interests of professionals provided by an association for its members; promoting the commercial and business interests of credit unions provided by an association for its members
Class 036 Insurance & Financial Services banking consultation; electronic banking; financial evaluation; financial evaluation [insurance, banking, real estate]; mortgage banking insurance; personal banking services; private banking; advisory services relating to banking; banking; financial services; cash card services; processing of cash transactions; cheque cashing; issuance of prepaid vouchers; cash dispensing services; cash management; issuance of credit cards; insurance; mortgage banking, lending and brokerage services; banking, financial and insurance services; banking services; credit card and cash card services; real estate lending services; real estate financing services; real estate investment services; financial consultancy services; conducting of financial transactions; advisory services relating to investments and finance; advisory services relating to investments; financial planning; administration of financial affairs; consultancy, research and information in relation to financial affairs; providing online information relating to financial, banking, insurance and investment services; consumer banking services provided by credit unions | |
| Make Customer Service Great Again 2520690 21 Feb 2025 | Accepted: Awaiting publication | providing information about beauty; beauty treatment; beauty care and ... Class 044 Class 044 Medical, Beauty & Agricultural Services providing information about beauty; beauty treatment; beauty care and hygiene; beauty care; beauty therapy; provision of beauty care for human beings; providing beauty care for human beings; provision of beauty care for human beings or animals; beauty consultation; beauty care services for human beings or animals; beauty care services; beauty care and hygiene services; providing beauty care for human beings or animals; beauty treatment services; beauty and hair care services; health and beauty care; beauty therapy services; beauty salon services; beauty consultancy services | |
| UNLOCK THE POWER OF CUSTOMER EXPERIENCES Zendesk, Inc. 2500633 25 Mar 2024 | Published: Under examination | Business management; business management analysis; business informatio... Class 035 Class 035 Advertising, Business & Retail Services Business management; business management analysis; business information management; assistance with business management and planning; business knowledge management services; business organization and management consultancy including personnel management; outsource service provider in the field of customer relationship management; customer service management for others; management of business inquiries from internal teams and departments; management of communications with potential sales leads, namely, providing lead generation activities (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing online searchable databases of business information for employees (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications, namely, receiving, sending, routing, and systematization of written and electronic communications and data (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); marketing services, namely, promoting or advertising the goods and services of others; development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; consumer survey services; conducting market surveys in the field of customer satisfaction and customer support; conducting business surveys. Class 042 Class 042 Computer & Software Services & Scientific Services Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; software as a service (SaaS) services featuring software for collecting, reviewing, and analyzing business information to support customer service; software as a service (SaaS) services featuring software for collecting, reviewing, and analyzing business information for customer support; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SaaS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs (term considered too vague by the International Bureau pursuant to Rule 13 (2) (b) of the Regulations); providing temporary use of online, non-downloadable computer software for hosting online messaging forums; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for creating and displaying online knowledge bases; platform as a service (PaaS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform as a service (PaaS) featuring computer software platforms for customer relationship management; communications platform as a service (CPaaS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using software to evaluate, analyze, and collect business data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use of non-downloadable computer software for workflow and process automation; providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries; software as a service (SaaS) services featuring software for analysis and reporting of survey data; software as a service (SaaS) services featuring software for conducting surveys and collecting survey data. | |
| THE INTELLIGENT HEART OF CUSTOMER EXPERIENCE Zendesk, Inc. 2465103 28 Aug 2023 | Accepted: In opposition period | Recorded and downloadable computer software for customer service; reco... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Recorded and downloadable computer software for customer service; recorded and downloadable computer software for customer support; recorded and downloadable computer software for customer relationship management (CRM); computer software for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for graphical representation of data; recorded and downloadable computer software for online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for an online help desk; recorded and downloadable computer software for business database management; recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data. Class 035 Class 035 Advertising, Business & Retail Services Business information management; business knowledge management services; outsource service provider in the field of customer relationship management; customer service management for others; sales support management services; management of inquiries from internal teams and departments; management of communications with potential sales leads; human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing business information for employees via on-line searchable databases; compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications; consumer survey services; conducting market surveys in the field of customer satisfaction, customer service management, and customer relationship management; conducting business surveys. Class 038 Communications Services Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; instant messaging services; voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging.
Class 042 Computer & Software Services & Scientific Services Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for customer service; providing temporary use of online, non-downloadable computer software for customer support; software as a service (SaaS) services featuring software for customer service; software as a service (SaaS) services featuring software for customer support; providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SaaS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs; providing temporary use of online, non-downloadable computer software for online messaging forums; providing temporary use of online, non-downloadable computer software for an online help desk; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for online knowledge bases; platform-as-a-service (PaaS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PaaS) featuring computer software platforms for customer relationship management; communications-platform-as-a-service (CPaaS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; providing temporary use of non-downloadable computer software for data aggregation, namely, data automation and collection services using proprietary software to evaluate, analyze and collect service data; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using proprietary software to evaluate, analyze and collect service data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use of non-downloadable computer software for workflow and process automation; providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries; software as a service (SaaS) services featuring software for analysis and reporting of survey data; software as a service (SaaS) services featuring software for conducting surveys and collecting survey data. | |
| Customer Barometer Mozo Pty Ltd 1511494 30 Aug 2012 | | Advertising services provided over the Internet; advertising services ... Class 035 Class 035 Advertising, Business & Retail Services Advertising services provided over the Internet; advertising services provided via a data base; arranging price quotations (for others); collection of data; collection of information relating to advertising; collection of information relating to market research; compilation and provision of online directories; compilation of directories for publishing on the Internet; compilation of information into computer databases; conducting of market research; consumer market information services; data analysis; data base management; interpretation of market research data; market analysis services; market research; market surveys; price analysis services; price comparison services; pricing analysis; pricing surveys; provision of advertising space; surveys (opinion polling) Class 036 Class 036 Insurance & Financial Services Accident insurance; advice relating to insurance; advisory services relating to insurance; advisory services relating to life insurance; advice regarding credit; advice regarding lending services; advice relating to investments; advice relating to mortgages for residential properties; advisory services relating to banking; advisory services relating to credit; advisory services relating to finance; advisory services relating to financial investment; advisory services relating to financial matters; advisory services relating to investments; advisory services relating to money management; advisory services relating to mortgages; bank account information services; banking; brokerage; brokerage of insurance; collection of financial information; consumer credit services; credit card services; debit card services; deposit accounts services; financial advice; financial brokerage; financial database services; financial information; financial intermediary services; financial market information services; financial research; financial services; financing of home loans; financing of personal loans; health insurance; home contents insurance; information services relating to banking; information services relating to insurance; insurance; insurance advice; insurance arranging services; insurance broking; insurance research; Internet banking; investment information; investment research; life insurance; personal insurance services; providing information, including online, about insurance, financial and monetary affairs and real estate affairs; provision of insurance information; travel insurance; loan services; mortgage advice; mortgage and savings services; mortgage banking and brokerage; mortgage lending; motor vehicle insurance services; personal banking services; personal finance services; personal loan services; provision of financial information; provision of information relating to financial services; provision of information relating to mortgages; provision of investment information; provision of online financial calculators; provision of online mortgage repayment calculators; research services relating to banking; research services relating to finance; research services relating to investment; savings account services; mortgage broking; secured loans; arranging of insurance | |
| Mozo Customer Barometer Mozo Pty Ltd 1511495 30 Aug 2012 | Removed - Not renewed: Renewal fee not paid | Advertising services provided over the Internet; advertising services ... Class 035 Class 035 Advertising, Business & Retail Services Advertising services provided over the Internet; advertising services provided via a data base; arranging price quotations (for others); collection of data; collection of information relating to advertising; collection of information relating to market research; compilation and provision of online directories; compilation of directories for publishing on the Internet; compilation of information into computer databases; conducting of market research; consumer market information services; data analysis; data base management; interpretation of market research data; market analysis services; market research; market surveys; price analysis services; price comparison services; pricing analysis; pricing surveys; provision of advertising space; surveys (opinion polling) Class 036 Class 036 Insurance & Financial Services Accident insurance; advice relating to insurance; advisory services relating to insurance; advisory services relating to life insurance; advice regarding credit; advice regarding lending services; advice relating to investments; advice relating to mortgages for residential properties; advisory services relating to banking; advisory services relating to credit; advisory services relating to finance; advisory services relating to financial investment; advisory services relating to financial matters; advisory services relating to investments; advisory services relating to money management; advisory services relating to mortgages; bank account information services; banking; brokerage; brokerage of insurance; collection of financial information; consumer credit services; credit card services; debit card services; deposit accounts services; financial advice; financial brokerage; financial database services; financial information; financial intermediary services; financial market information services; financial research; financial services; financing of home loans; financing of personal loans; health insurance; home contents insurance; information services relating to banking; information services relating to insurance; insurance; insurance advice; insurance arranging services; insurance broking; insurance research; Internet banking; investment information; investment research; life insurance; personal insurance services; providing information, including online, about insurance, financial and monetary affairs and real estate affairs; provision of insurance information; travel insurance; loan services; mortgage advice; mortgage and savings services; mortgage banking and brokerage; mortgage lending; motor vehicle insurance services; personal banking services; personal finance services; personal loan services; provision of financial information; provision of information relating to financial services; provision of information relating to mortgages; provision of investment information; provision of online financial calculators; provision of online mortgage repayment calculators; research services relating to banking; research services relating to finance; research services relating to investment; savings account services; mortgage broking; secured loans; arranging of insurance | |
| BAROMETER Barometer Pty Ltd 1290331 19 Mar 2009 | Removed - Not renewed: Renewal fee not paid | Polyester textiles; textiles; textiles made of cotton; textiles made o... Class 024 Polyester textiles; textiles; textiles made of cotton; textiles made of flannel; textiles made of linen; textiles made of satin; textiles made of silk; textiles made of synthetic materials; textiles made of velvet; textiles made of wool; viscose textiles | |
| BAROMETER Cheminova Australia Pty Ltd 1217550 20 Dec 2007 | Removed - Not renewed: Renewal fee not paid | Herbicides, pesticides, fungicides, insecticides, ectoparasiticides, r... Class 005 Class 005 Pharmaceutical Products Herbicides, pesticides, fungicides, insecticides, ectoparasiticides, rodenticides, molluscides, preparations for destroying vermin; veterinary chemicals; veterinary preparations | |
| BAROMETER Avon Products Inc a New York corporation 711257 21 Jun 1996 | Removed - Not renewed: Renewal fee not paid | Soaps, perfumery, essential oils, cosmetics, hair lotions, dentifrices... Class 003 Class 003 Cosmetics and Cleaning Products Soaps, perfumery, essential oils, cosmetics, hair lotions, dentifrices, fragrances for men | |
| LMI BAROMETER QBE Lenders' Mortgage Insurance Limited 1438465 22 Jul 2011 | Removed - Not renewed: Renewal fee not paid | Printed matter, publications, books, leaflets, brochures,Insurance; fi... Class 016 Class 016 Paper Goods and Printed Material Printed matter, publications, books, leaflets, brochures Class 036 Class 036 Insurance & Financial Services Insurance; financial affairs; monetary affairs; mortgage insurance services and deposit bond services; advisory, consultancy and information services in relation to all of the aforementioned services including the provision of such services and information online via a global computer network | |
