Advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service, all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion

Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-downloadable applications for an organization’s handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software, all in the field of contact center management; monitoring of computer systems to detect breakdowns and by remote access to ensure proper functioning in the field of contact center management; technical support services, namely, diagnosing and troubleshooting in the nature of diagnosing computer hardware and software problems in the field of contact center management; professional computer services, namely, the design, customization and configuration of computer hardware and software for others in the field of contact center management

Training programs, materials, book

Closed circuit television apparatus; closed circuit television cameras; closed circuit television instruments; closed circuit television monitoring apparatus; closed circuit television security apparatus; closed circuit television surveillance cameras; closed circuit video apparatus; controlled access security apparatus (closed circuit television); closed circuit television surveillance cameras; security surveillance apparatus; surveillance apparatus; surveillance apparatus (electronic); surveillance instruments; television cameras for surveillance; video surveillance apparatus; video surveillance cameras; television recorders

Association services being the certification of goods or services provided by members of the association; certification services; certification services relating to the application of commercial standards; certification services relating to the application of industry standards

Computer software; computer programs

Professional business services relating to the management and facilitation of procurement, sales, tender or auction processes namely through the provision of e-commerce solutions

Motor oils

Clinical laboratory analytical instruments

Sound and video recordings including photograph records, video discs and sound and video tapes, cassettes and cartridges; electronic apparatus including sound and video recording and reproduction apparatus and parts of such apparatus in this class; and all other goods in this class.

Computer software including computer software for data aggregation, automated data analysis, risk assessment and reporting, credit scoring and credit processing

Advertising; the provision of on-line processing of personal data (names, addresses, telephone numbers, demographics and credit history); data enhancement, analysis and segmentation; marketing support services including marketing consulting services, market research, prospective customer analysis, marketing campaign management, customer profiling and analysis; the provision of business information services including company and historical extract searches, document searches, personal and directorship searches; the provision of international business reports, tender reports and corporate structure reports; business report services including the provision of information relating to trade references, company interviews and investigation

Advertising services including Internet job advertising services; recruitment services

Providing user access to search engines; email and SMS alerts including email job alerts

Acrylic coatings (paints); acrylic decorative coatings (in the nature of paint); acrylic paints; acrylic protective coatings (in the nature of paint); anti-corrosive coatings (paints); anti-corrosive paints; anti-graffiti coatings (paint); architectural paints; coatings (paints); coatings for roofing felt (paints); coatings for the finishing masonry (paints or oils); coatings for the finishing of surfaces (paints or oils); coatings to protect concrete from water (paints or oils); coatings to protect masonry building walls from water (paints or oils); colour bases for paints; decorating paints; decorative coatings in the nature of paint; enamel paints; enamels for painting; floor paints; heat resistant coatings in the nature of paint; industrial coatings in the nature of paint; lacquers for use by painters; lacquers in the nature of paints; materials for use in maintaining buildings (paint); materials for use in preserving buildings (paints); materials for use in protecting buildings (paints); paints; paints for office use; paints for protection against corrosion; paints for protection against graffiti; paints for the control of rust; paints for the prevention of rust; paints for use in preventing mould; paints for use in removing mould; polyurethane coatings (paints); rust protecting paints; textured coatings (paints); textured paints; undercoats (paints) for use on metal; undercoats (paints) for use on wood; wall coatings (paint); water based acrylic paints; waterproof coatings (paints); weatherproofing coatings (paints); wood coatings (paints)

House painting; painting and decorating; painting and decorating of buildings; painting and interior decorating services; painting of buildings; painting of metal surfaces; painting, interior and exterior