Software as a service (SAAS) services, namely, hosting software for use by others for managing client relationships, project and task management, team collaboration, productivity insights, customer resource management (CRM) related activities, customer support applications, time entry and billing, customer outreach, and analyzing and reporting business data; providing software design, installation, configuration, implementation and maintenance services for others in the legal, accounting, consulting, and professional service industries; application service provider, namely, hosting, managing, developing, and maintaining applications, software and web sites of others, in the field of customer resource management; technical support services, namely, troubleshooting in the nature of diagnosing of computer software problems in the customer resource management field; technical consultation services, namely, planning, implementing, and maintaining software for customers in the field of customer resource management.