Downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; downloadable computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud.

Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud-based software deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia; providing temporary use of on-line non-downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; providing temporary use of on-line non-downloadable computer software for use in customer relationship management (CRM) specifically with respect to self-service and automated customer engagement via intelligent virtual personal assistant devices, online and mobile application customer self-service websites, and online social media communities; providing temporary use of on-line non-downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud.

Downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; downloadable computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud.

Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud-based software deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia; providing temporary use of on-line non-downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; providing temporary use of on-line non-downloadable computer software for use in customer relationship management (CRM) specifically with respect to self-service and automated customer engagement via intelligent virtual personal assistant devices, online and mobile application customer self-service websites, and online social media communities; providing temporary use of on-line non-downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud.

Metal including steel with and without coating for the manufacture of storage containers; plate of metal; unwrought or semi-wrought common metals; galvanized steel plate; zinc-coated steel sheets; sheet metal comprising stainless steel and galvanised sheet metal.

Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud

Consulting services in the fields of computer software, hardware design, and cloud deployment, digital security and computer networks

hosting of software as a service (saas); software as a service (saas); platform as a service (paas); cloud computing

Electric kitchen machines for food preparation (other than cooking); machines for the preparation of foodstuffs (electric, kitchen) other than cooking; machines for use in the preparation of food (not cooking); machines for use in the processing of foodstuffs (not cooking or refrigerating); vacuum cleaners; electric blenders; steam cleaners; juicers

Digital televisions; electrical apparatus incorporating televisions; high definition televisions; liquid crystal display (LCD) televisions; plasma televisions; televisions; televisions combined with radios; televisions incorporating clocks with light emitting diode digital displays; televisions incorporating high definition tuners; televisions incorporating video recorders; apparatus for use in audio-visual communication; DVD players; DVD recorders; portable DVD players; personal video records; DVD micro system; set top boxes; eBook readers; computers and accessories including monitors, wireless keyboard, software; speakers; tablets; portable scanners and scanners; printers; global positioning systems (GPS); MP3 players and accessories including speaker docks and portable speaker docks; turn table; clock radio with MP3 player dock; radios and digital radios; car radios; CB radio; clock radios; portable digital audio broadcasting radios; webcams; USB sticks; power banks; data link cables; external hard drives; Wi Fi signal boosters; HDMI cables; TV antenna, antenna cables; universal remote control; walkie talkies; power meters; surge board; remote control socket; electronic baby monitoring (listening) devices; travel adaptors for electric plugs; turntables; earphones and headphones; powerboards, adaptors, extension lead

Pesticides, insecticides, nematicides, herbicides and fungicides

Business management; business management advice; business management of outsourcing; business management of performing artists; business project management; commercial business management; commercial management consultancy; company management (for others); corporate management consultancy; inventory management services; logistics services (business management and organisation of facilities and resources); management advice; management consultations relating to business; management of business projects (for others); export-import agency services; bartering services (facilitating the trade exchange of goods and services); foreign trade consultancy services; online advertising on a computer network; providing information, including online, about advertising, business management and administration and office functions

Human pharmaceuticals, including ophthalmic, anti-inflammatory/anti-histaminic, anti-allergic preparations

Computer hardware and software for use in the fields of telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia for use in the monitoring, acquisition, recording, analysis and storage of voice, fax, video, Internet, data and desk-top screen imagery from multiple telecommunication channels, and instruction manuals, sold as a unit

Computer consulting services in the fields of business enterprise solutions, computer software and hardware, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia