electronic publications, downloadable; education software; application software; teaching apparatus; instructional apparatus; pre-recorded compact discs; pre-recorded DVDs; interactive computer software; computer software products; computer software; computer software applications, downloadable; computer software downloaded from the Internet; computers; video cassettes; audio cassettes; computer software programs; computer programs and software; training apparatus and simulators; computer user manuals in electronic format; computer user manuals in the form of downloadable electronic publications

printed matter; printed publications; books; printed manuals; journals [publications]; brochures; newsletters; stickers; booklets; instructional and teaching materials; printed instructional, educational, and teaching materials; printed educational materials; computer user manuals; stationery; printed certificates