Business consulting and advice services for government, charities, deductible gift recipients, other not-for-profit entities and businesses; business consulting and advice services to volunteer workers; business consulting and advice services in relation to volunteering programs within businesses and government, and volunteering by employees of businesses and government; business research into the charitable and not-for-profit sectors; business research into volunteer workers, the contribution of volunteer workers to the community and the utilisation of volunteer workers; business research into the effect of volunteering by employees of businesses and government; development of personnel policies on volunteering, personnel policies on management of volunteers, business and personnel policies on management by volunteers, business and personnel policies on attraction and sourcing of volunteers, and business and personnel policies on risk management; promotion and advocacy for volunteers, the concept of volunteering and volunteer entities; recruitment and placement services for volunteers, publication of classified advertisements offering and seeking volunteer services, including over a global computer network; business coordination, organisation and administration for fundraising services, including charitable and fundraising services; sale and distribution of business analysis, benchmarking and feedback tools and computer software

Training of volunteers, managers of volunteers and volunteer managers and directors of charitable and not-for-profit entities; conducting of conferences, seminars and public forums on the charitable and not-for-profit sectors, volunteers, volunteering, the contribution of volunteer workers to the community, management of volunteers, management by volunteers, risk management and other subject matters related to volunteering and to the charitable and not-for-profit sectors; public education on, raising public awareness of, and promoting the not-for-profit sector, volunteers, volunteering, the contribution of volunteer workers to the community, management of volunteers, management by volunteers, risk management and other subject matters related to volunteering and to the charitable and not-for-profit sectors; publication of books, journals and other literary works electronically and over a global computer network; library services including mobile library services and library services conducted through the postal service; entertainment services, concerts, fetes, festivals, fairs, exhibitions