Computer software including communications software; computer programs for the control and management of electronic voice and information systems; speech recognition apparatus for use with telecommunications and computer systems; computer peripheral devices; telecommunication transmitters; computer equipment, parts and accessories in this class

Information technology consultancy and advisory services being the selection and deployment of technology to address call centre requirements including provision, design, development, customisation, product sourcing, implementation and consultancy services in connection with computers, computer products, computer networks and systems, office systems, control and monitoring of computer networks and peripheral technology, professional, technical and advisory services relating to the creation, development and maintenance of websites for others, computer technical services concerned with computers, computer apparatus and peripheral equipment, data processing apparatus and equipment, word processing apparatus and equipment including programming of computers, leasing and/or time-sharing of computers, engineering of hardware, customisation and integration of computer hardware; information, advisory and consultancy services relating to computers and computer industries, office systems, information technology