Downloadable software; software; computer software; downloadable software for remotely accessing and controlling a computer; downloadable software for online collaboration, namely, online meetings and online presentations; downloadable software for computer desktop sharing, remote control of computer desktops, and web collaboration in the nature of computer screen sharing; downloadable software for providing online collaboration featuring online meetings, presentations, whiteboards, and instant messages; downloadable software for management of information technology (IT) devices, infrastructure, and services; downloadable software for protecting and monitoring remote devices; downloadable software for providing reports regarding device hardware and installed software; downloadable software for monitoring device functionality and ensuring productivity; downloadable software for protecting computers and other devices from malware; downloadable software for backing up, storing, and retrieving and restoring data on remote devices

Computer-aided transmission of messages and images; providing computer-aided connectivity for encrypted transmission of images and messages across computer and mobile operating systems; computer-aided transmission of messages and images related to the management and monitoring of information technology (IT) devices, infrastructure, and services; computer-aided transmission of messages and images related to the backup, storage, retrieval, and restoration of data from remote devices; computer-aided transmission of messages and images related to protection of remote devices from malware threats