Professional and advisory services related to the improvement of individual, group and company business performance; goal setting; marketing and selling of products and materials used for business improvement purposes including books, publications, software, video, audio recordings, compact disks, on-line newsletters, journals and computerised information sources; provision of training services for the improvement of personal, business, and planning processes; provision of consulting, leadership and mentoring advice; measurement and analysis of business performance, process performance and human performance; the development of business enhancement programs; the development, implementation and monitoring of business management strategies; strategic planning for businesses