Computer software for use in customer relationship management (CRM); computer software for application and database integration; computer software using artificial intelligence for business automation; computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation; downloadable computer programs and downloadable computer software for machine-learning based language and speech processing software; downloadable computer chatbot software for simulating conversations; downloadable computer programs and downloadable computer software for creating and generating text.

Consulting services for others in the field of software automation; software as a service (SAAS) services, namely, hosting software for software automation; data automation and collection service using proprietary software to evaluate, analyze, and collect service data; non-downloadable robotic process automation software; providing online non-downloadable chatbot software for simulating conversations; providing online non-downloadable software for creating and generating text; research and development services in the field of artificial intelligence; research, design and development of computer programs and software.