Advisory services relating to consumers rights [legal advice]; advisory services relating to the law; advisory services relating to regulatory affairs; arbitration services; mediation services; alternative dispute resolution services in the nature of consumer complaint handling services; dispute resolution services; legal advice and assistance in relation to consumer affairs and financial matters; legal assistance in the negotiation and settlement of legal transactions for third parties; personal letter writing for others; legal information services; legal information research services; legal consultancy services; legal support services; information services relating to legal matters; alternative dispute resolution services in the nature of information services relating to consumer rights; information services relating to trading standards; advisory, planning, consultancy and information services relating to all the aforesaid services.

Software packages including user and associated manuals, sold as a unit for drug research and discovery

User manuals, and other publications relating to drug research and discovery software