Internet accessible computer software, namely, programs to automate all of the following: the setup and management of employee incentive award and recognition programs, sales and channel incentives programs, the tracking and reporting of client programs, and reward fulfillment and accounting; Internet accessible computer software, namely programs for use in training, contests, surveys, games and sales force automation

On-line web services, namely, the operation of a fully hosted Internet accessible site for the self-management of employee incentive award and recognition programs and sales and channel incentive programs, namely, site set up, design and creation, program business rules, tracking and reporting, and for providing training, contests, surveys, and games