Design and development of computer software; industrial analysis and research services; software as a service; hosting services; rental of software; application services provider services; platform as a service; software as a service services featuring software for use by public libraries to manage customer relations, email functionality, data management, and social marketing; software consulting services; consulting services in the field of software as a service; business technology software consultation services; information, advisory and consultancy services in relation to all of the aforementioned services.