Scientific and technological services and research and design relating thereto; industrial analysis, industrial research and industrial design services; quality control and authentication services; design and development of computer hardware and software; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; technology consultation in the field of artificial intelligence (AI)