APPLICATION SOFTWARE; COMPUTER SOFTWARE; COMPUTER SOFTWARE (PROGRAMS); COMPUTER SOFTWARE (RECORDED); COMPUTER SOFTWARE APPLICATIONS (DOWNLOADABLE); COMPUTER SOFTWARE DOWNLOADED FROM THE INTERNET; COMPUTER SOFTWARE PACKAGES; COMPUTER SOFTWARE PRODUCTS; COMPUTER SOFTWARE PROGRAMS; COMPUTER SOFTWARE PROGRAMS FOR DATABASE MANAGEMENT; NETWORK MANAGEMENT COMPUTER SOFTWARE; COMPUTER PROGRAMS AND RECORDED SOFTWARE DISTRIBUTED ONLINE; COMPUTER PROGRAMS FOR OFFICE USE; COMPUTER PROGRAMS FOR USE IN COMMUNICATIONS; COMPUTER PROGRAMS FOR USE IN DATABASE MANAGEMENT; COMMUNICATIONS PROCESSING COMPUTER SOFTWARE; COMPUTER DATABASES; DATA COMMUNICATIONS SOFTWARE; DATA PROCESSING SOFTWARE; DOWNLOADABLE SOFTWARE APPLICATIONS (APPS); COMPUTER PROGRAMS FOR PROJECT MANAGEMENT; INTEGRATED SOFTWARE PACKAGES; INTERACTIVE COMPUTER SOFTWARE; COMPUTER PROGRAMS FOR PROCESSING DATA; COMPUTER PROGRAMS FOR PROCESSING INFORMATION; COMPUTER PROGRAMS FOR USE IN DESK TOP PUBLISHING; COMPUTER PROGRAMS RELATING TO WORD PROCESSING; COMPUTER PROGRAMS, DOWNLOADABLE; COMPUTER AUTHORING SOFTWARE FOR USE ON INTERNAL COMPUTER NETWORKS AND GLOBAL COMMUNICATION NETWORKS; COMPUTER SOFTWARE FOR MANAGING SECURE COMMUNICATIONS OVER COMPUTER NETWORKS AND GLOBAL COMPUTER NETWORKS; COMPUTER SOFTWARE TO ENABLE UPLOADING, DOWNLOADING, ACCESSING,POSTING, DISPLAYING, TAGGING, BLOGGING, STREAMING, LINKING,SHARING OR OTHERWISE PROVIDING ELECTRONIC MEDIA OR INFORMATION VIA COMPUTER AND COMMUNICATION NETWORKS; COMMUNICATIONS PROCESSING COMPUTER SOFTWARE; COMPUTER PROGRAMS FOR MANAGING COMMUNICATIONS AND DATA EXCHANGE BETWEEN COMPUTERS AND ELECTRONIC DEVICES; COMPUTER SOFTWARE APPLICATIONS DOWNLOADABLE TO PDAS AND MOBILE DEVICES TO ENABLE ACCESS TO AND THE EDITING OF DOCUMENT APPLICATION SOFTWARE; COMPUTER SOFTWARE; COMPUTER SOFTWARE (PROGRAMS); COMPUTER SOFTWARE (RECORDED); COMPUTER SOFTWARE APPLICATIONS (DOWNLOADABLE); COMPUTER SOFTWARE DOWNLOADED FROM THE INTERNET; COMPUTER SOFTWARE PACKAGES; COMPUTER SOFTWARE PRODUCTS; COMPUTER SOFTWARE PROGRAMS; COMPUTER SOFTWARE PROGRAMS FOR DATABASE MANAGEMENT; NETWORK MANAGEMENT COMPUTER SOFTWARE; COMPUTER PROGRAMS AND RECORDED SOFTWARE DISTRIBUTED ONLINE; COMPUTER PROGRAMS FOR OFFICE USE; COMPUTER PROGRAMS FOR USE IN COMMUNICATIONS; COMPUTER PROGRAMS FOR USE IN DATABASE MANAGEMENT; COMMUNICATIONS PROCESSING COMPUTER SOFTWARE; COMPUTER DATABASES; DATA COMMUNICATIONS SOFTWARE; DATA PROCESSING SOFTWARE; DOWNLOADABLE SOFTWARE APPLICATIONS (APPS); COMPUTER PROGRAMS FOR PROJECT MANAGEMENT; INTEGRATED SOFTWARE PACKAGES; INTERACTIVE COMPUTER SOFTWARE; COMPUTER PROGRAMS FOR PROCESSING DATA; COMPUTER PROGRAMS FOR PROCESSING INFORMATION; COMPUTER PROGRAMS FOR USE IN DESK TOP PUBLISHING; COMPUTER PROGRAMS RELATING TO WORD PROCESSING; COMPUTER PROGRAMS, DOWNLOADABLE; COMPUTER AUTHORING SOFTWARE FOR USE ON INTERNAL COMPUTER NETWORKS AND GLOBAL COMMUNICATION NETWORKS; COMPUTER SOFTWARE FOR MANAGING SECURE COMMUNICATIONS OVER COMPUTER NETWORKS AND GLOBAL COMPUTER NETWORKS; COMPUTER SOFTWARE TO ENABLE UPLOADING, DOWNLOADING, ACCESSING,POSTING, DISPLAYING, TAGGING, BLOGGING, STREAMING, LINKING,SHARING OR OTHERWISE PROVIDING ELECTRONIC MEDIA OR INFORMATION VIA COMPUTER AND COMMUNICATION NETWORKS; COMMUNICATIONS PROCESSING COMPUTER SOFTWARE; COMPUTER PROGRAMS FOR MANAGING COMMUNICATIONS AND DATA EXCHANGE BETWEEN COMPUTERS AND ELECTRONIC DEVICES; COMPUTER SOFTWARE APPLICATIONS DOWNLOADABLE TO PDAS AND MOBILE DEVICES TO ENABLE ACCESS TO AND THE EDITING OF DOCUMENT TEMPLATES, THE BUILDING OF DATA MODELS AND THE INTEGRATION OF SAID SOFTWARE APPLICATIONS WITH SOCIAL NETWORKS, ALL FOR IMPROVING CUSTOMER COMMUNICATIONS AND INTERATIONS; COMPUTER PROGRAMS FOR USE ON AND WITH COMPUTER NETWORKS AND GLOBAL COMMUNICATION NETWORKS, NAMELY, USER IDENTIFICATION, REGISTRATION AND AUHTORISATION PROGRAMS; COMPUTER DATABASES; DATA COMMUNICATIONS SOFTWARE; DATA PROCESSING SOFTWARE; DOWNLOADABLE SOFTWARE APPLICATIONS (APPS); DATABASE PROGRAMS; DOWNLOADABLE COMPUTER SOFTWARE FOR THE PURPOSE OF INFORMATION AND COMMUNICATION MANAGEMENT INCLUDING DATABASE MANAGEMENT, NETWORK MANAGEMENT, ENTERPRISE CONTENT MANAGEMENT, INFORMATION MANAGEMENT SOLUTIONS, PRODUCTIVITY MANAGEMENT, WORKFLOW MANAGEMENT, E-MAIL MANAGEMENT, RECORDS MANAGEMENT AND MANAGEMENT OF OTHER DIGITAL COMMUNICATION INCLUDING BLOGS, SHORT MESSENGER SERVICES, MESSAGES AND INSTANT MESSAGES; NETWORK SOFTWARE; NETWORK MANAGEMENT COMPUTER SOFTWARE; COMPUTER PROGRAMS FOR PROJECT MANAGEMENT; WORKGROUP AND PROJECT MANAGEMENT SOFTWARE; INTEGRATED SOFTWARE PACKAGES; INTERACTIVE COMPUTER SOFTWARE; SOFTWARE FOR DESIGNING, CREATING, MAINTAINING AND ACCESSING CUSTOMISED INTERNAL NETWORK SITES AND GLOBAL COMMUNICATION NETWORK SITES; SOFTWARE FOR DESIGNING, CREATING, MAINTAINING AND ACCESSING DOCUMENT MANAGEMENT, AUTHORING, STORAGE AND RETRIEVAL SYSTEMS; SOFTWARE FOR DOCUMENT AUTHORING, STORAGE, RETRIEVAL, CONTENTION CONTROL, VERSION HISTORY TRACKING, PROFILING, ACCESS CONTROL AND SECURITY; SOFTWARE FOR AUTOMATICALLY NOTIFYING USERS WHEN DOCUMENTS HAVE BEEN UPDATED; SOFTWARE FOR ALLOWING COMMUNICATION AND INTERACTION BETWEEN PHONES, MOBILE DEVICES, MEDIA PLAYERS, COMPUTERS, DIGITAL MEDIA HUBS AND AUDIO-VISUAL DEVICES; SOFTWARE FOR MEETING AND EVENT SCHEDULING AND NOTIFICATION AND FOR POSTING ANNONUCEMENTS ON INTERNAL NETWORK SITES AND GLOBAL COMMUNICATION NETWORK SITES; SOFTWARE FOR POSTING LINKS TO INTERNAL NETWORK SITES AND GLOBAL COMMUNICATION NETWORK SITES; SOFTWARE FOR CATEGORISING, SEARCHING AND RETRIEVING DOCUMENTS AND DATA ON INTERNAL COMPUTER NETWORKS; PROGRAMS FOR AUTOMATING LOGIN PROCEDURES TO ACCESS WEBSITES OR INTERNAL NETWORKS; SECURITY AND ENCRYPTION PROGRAMS; PROGRAMS FOR MAINTAINING USER PRIVACY; PROGRAMS FOR MAINTAINING AND UPDATING USER PROFILES; PROGRAMS FORMAINTAINING SERVER PROFILES; ALL OF THE AFORESAID RELATING TO COMPUTER SOFTWARE AND SOFTWARE AS A SERVICE (SAAS)FOR IMPROVING CUSTOMER COMMUNICATIONS, INTERACTIONS AND CUSTOMER EXPERIENCEPLATES, THE BUILDING OF DATA MODELS AND THE INTEGRATION OF SAID SOFTWARE APPLICATIONS WITH SOCIAL NETWORKS, ALL FOR IMPROVING CUSTOMER COMMUNICATIONS AND INTERATIONS; COMPUTER PROGRAMS FOR USE ON AND WITH COMPUTER NETWORKS AND GLOBAL COMMUNICATION NETWORKS, NAMELY, USER IDENTIFICATION, REGISTRATION AND AUHTORISATION PROGRAMS; COMPUTER DATABASES; DATA COMMUNICATIONS SOFTWARE; DATA PROCESSING SOFTWARE; DOWNLOADABLE SOFTWARE APPLICATIONS (APPS); DATABASE PROGRAMS; DOWNLOADABLE COMPUTER SOFTWARE FOR THE PURPOSE OF INFORMATION AND COMMUNICATION MANAGEMENT INCLUDING DATABASE MANAGEMENT, NETWORK MANAGEMENT, ENTERPRISE CONTENT MANAGEMENT, INFORMATION MANAGEMENT SOLUTIONS, PRODUCTIVITY MANAGEMENT, WORKFLOW MANAGEMENT, E-MAIL MANAGEMENT, RECORDS MANAGEMENT AND MANAGEMENT OF OTHER DIGITAL COMMUNICATION INCLUDING BLOGS, SHORT MESSENGER SERVICES, MESSAGES AND INSTANT MESSAGES; NETWORK SOFTWARE; NETWORK MANAGEMENT COMPUTER SOFTWARE; COMPUTER PROGRAMS FOR PROJECT MANAGEMENT; WORKGROUP AND PROJECT MANAGEMENT SOFTWARE; INTEGRATED SOFTWARE PACKAGES; INTERACTIVE COMPUTER SOFTWARE; SOFTWARE FOR DESIGNING, CREATING, MAINTAINING AND ACCESSING CUSTOMISED INTERNAL NETWORK SITES AND GLOBAL COMMUNICATION NETWORK SITES; SOFTWARE FOR DESIGNING, CREATING, MAINTAINING AND ACCESSING DOCUMENT MANAGEMENT, AUTHORING, STORAGE AND RETRIEVAL SYSTEMS; SOFTWARE FOR DOCUMENT AUTHORING, STORAGE, RETRIEVAL, CONTENTION CONTROL, VERSION HISTORY TRACKING, PROFILING, ACCESS CONTROL AND SECURITY; SOFTWARE FOR AUTOMATICALLY NOTIFYING USERS WHEN DOCUMENTS HAVE BEEN UPDATED; SOFTWARE FOR ALLOWING COMMUNICATION AND INTERACTION BETWEEN PHONES, MOBILE DEVICES, MEDIA PLAYERS, COMPUTERS, DIGITAL MEDIA HUBS AND AUDIO-VISUAL DEVICES; SOFTWARE FOR MEETING AND EVENT SCHEDULING AND NOTIFICATION AND FOR POSTING ANNONUCEMENTS ON INTERNAL NETWORK SITES AND GLOBAL COMMUNICATION NETWORK SITES; SOFTWARE FOR POSTING LINKS TO INTERNAL NETWORK SITES AND GLOBAL COMMUNICATION NETWORK SITES; SOFTWARE FOR CATEGORISING, SEARCHING AND RETRIEVING DOCUMENTS AND DATA ON INTERNAL COMPUTER NETWORKS; PROGRAMS FOR AUTOMATING LOGIN PROCEDURES TO ACCESS WEBSITES OR INTERNAL NETWORKS; SECURITY AND ENCRYPTION PROGRAMS; PROGRAMS FOR MAINTAINING USER PRIVACY; PROGRAMS FOR MAINTAINING AND UPDATING USER PROFILES; PROGRAMS FORMAINTAINING SERVER PROFILES; ALL OF THE AFORESAID RELATING TO COMPUTER SOFTWARE AND SOFTWARE AS A SERVICE (SAAS)FOR IMPROVING CUSTOMER COMMUNICATIONS, INTERACTIONS AND CUSTOMER EXPERIENCE

COMPUTER SERVICES, NAMELY, CLOUD COMPUTING SERVICES FEATURING SOFTWARE FOR USE IN; DOCUMENT MANAGEMENT, AUTHORING AND PUBLISHING; DEVELOPING CUSTOMISED INTERNAL NETWORK SITES; CLOUD COMPUTING; COMPUTER SOFTWARE ADVISORY SERVICES; COMPUTER SOFTWARE CONSULTANCY; COMPUTER SOFTWARE DESIGN; COMPUTER SOFTWARE DEVELOPMENT; COMPUTER SOFTWARE ENGINEERING; COMPUTER SOFTWARE PROGRAMMING SERVICES; COMPUTER SUPPORT SERVICES (COMPUTER HARDWARE, SOFTWARE AND PERIPHERALS ADVISORY AND INFORMATION SERVICES); COMPUTER SUPPORT SERVICES (PROGRAMMING AND SOFTWARE INSTALLATION, REPAIR AND MAINTENANCE SERVICES); CONSULTANCY IN THE DESIGN AND DEVELOPMENT OF COMPUTER SOFTWARE; COMPUTER SERVICES, NAMELY, PROVIDING ONLINE NON-DOWNLOADABLE SOFTWARE FOR DATABASE MANAGEMENT, DATA STORAGE AND BACKUP, VIRTUALISATION, NETWORKING, COLLABORATION, REMOTE ACCESS, REMOTE SUPPORT, CLOUD COMPUTING, DATA SHARING, DATA SECURITY, ACCESS, ADMINISTRATION AND MANAGEMENT OF COMPUTER APPLICATIONS AND COMPUTER HARDWARE, COMPUTER APPLICATION DISTRIBUTION AND FOR TRANSMISSION OF VOICE, DATA, IMAGES, AUDIO, VIDEO AND INFORMATION, AND FOR CONTENT MANGEMENT, ONLINE PROJECT MANAGEMENT, ONLINE CONFERENCES, MEETINGS, DEMONSTRATIONS, PRESENTATIONS AND INTERACTIVE DISCUSSIONS WORD PROCESSING PROGRAMS, OPERATING SYSTEMS PROGRAMS; CLOUD SERVICES, NAMELY, PROVIDING ON-LINE NON-DOWNLOADABLE OPERATING SOFTWARE FOR ACCESSING AND USING A CLOUD COMPUTING NETWORK; CLOUD HOSTING PROVIDER SERVICES; CONSULTING IN THE FIELD OF CLOUD COMPUTING NETWORKS AND APPLICATIONS; DEVELOPMENT OF COMPUTER SOFTWARE APPLICATION SOLUTIONS; DESIGN OF COMPUTER SOFTWARE; DEVELOPMENT OF COMPUTER SOFTWARE; DEVELOPMENT OF COMPUTER BASED NETWORKS; DESIGNING, CREATING, MAINTAINING AND ACCESSING DOCUMENT MANAGEMENT, AUTHORING, STORAGE AND RETRIEVAL SYSTEMS; DEVELOPMENT OF SOFTWARE; DIAGNOSIS OF FAULTS IN COMPUTER SOFTWARE; HOSTING OF SOFTWARE AS A SERVICE (SAAS); INSTALLATION OF COMPUTER SOFTWARE; MAINTENANCE OF COMPUTER SOFTWARE; ONLINE PROVISION OF WEB-BASED APPLICATIONS (NON-DOWNLOADABLE); ONLINE PROVISION OF WEB-BASED SOFTWARE (NON-DOWNLOADABLE); PROVIDING VIRTUAL COMPUTER SYSTEMS THROUGH CLOUD COMPUTING; PROVIDING INFORMATION, INCLUDING ONLINE, ABOUT DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE AND SOFTWARE; REPAIR OF COMPUTER SOFTWARE; SOFTWARE AS A SERVICE (SAAS); SOFTWARE CREATION; SOFTWARE ENGINEERING; UPGRADING OF COMPUTER SOFTWARE; UPDATING OF COMPUTER SOFTWARE; WRITING OF COMPUTER SOFTWARE; ALL OF THE AFORESAID RELATING TO COMPUTER SOFTWARE AND SOFTWARE AS A SERVICE (SAAS) FOR IMPROVING CUSTOMER COMMUNICATIONS, INTERACTIONS AND CUSTOMER EXPERIENCE