Provision of online non-downloadable customer relationship software to collect, measure and analyse retail customer service quality and customer experience

Advertising and marketing services, including online; collection of data, including by electronic means; commercial information services provided by access to a computer database; data processing; business data verification; computerised data verification; compilation of information into computer databases; compilation of indexed addresses for commercial or advertising purposes; compiling indexes of online information for commercial or advertising purposes; computerised compilation of customer indexes for commercial or advertising purposes; systemisation of information into computer database; maintenance, updating and searching services for computer databases

Data transmission by electronic mail; communication services for the electronic transmission of data; electronic transmission of data, documents, images, messages and information; electronic message transmission; message storage and transmission (telecommunications); telecommunications services for the distribution of data; computer data transmission services; telecommunications security (providing secure connections and access including to computers and a global computer network); transmission of electronic mail; electronic communication services; communication by electronic mail systems; delivery of messages by electronic media; telecommunications services; digital mail box communications services; hire of electronic mail boxes; rental of electronic mail-boxes; provision of access to electronic messaging systems; providing digital mail boxes and facilities; providing access to databases and online computer databases

play balloons; novelty toys for parties; carnival masks; piñatas; confetti; paper party hats; masks [playthings]; candle holders for Christmas trees; bells for Christmas trees; ornaments for Christmas trees, except illumination articles and confectionery

Business data analysis; business evaluation, intelligence and monitoring services relating to retailing, retail customers, customer service and customer experiences; collection and compilation of data relating to retailing and retail customers, customer service and customer experiences; conducting market research including retail customer surveys; interpretation of market research data including data relating to retailing, retail customers, customer service and customer experiences; preparation of business data and reports relating to retailing, retail customers, customer service and customer experiences; provision of information relating to retailing, retail customers, customer service and customer experiences; consumer profiling for commercial purposes; advisory and consultancy services relating to retailing, retail customer service management, and customer behaviour