Downloadable computer software for customer relationship management (CRM), marketing automation, customer service management, product analytics, marketing analytics, sales analytics, customer analytics, personnel and project management, marketing campaign planning and management, sales and marketing information management, spreadsheets, social media management, financial and finance operations management; downloadable computer software using artificial intelligence for natural language processing, generation, understanding and analysis.

Business services, namely, business consultation services, business advice and information services; business marketing services; and business management consulting services related to customer relationship management, and marketing automation.

Films for sound recordings; Sound recordings; Sound recordings in the form of cassettes; Sound recordings in the form of discs (disks); Sound recordings in the form of phonograph records; Sound discs; Sound tapes; Discs bearing video recordings; Films bearing video recordings; Films on video tape; Pre-recorded audio discs; Pre-recorded music videos; Pre-recorded cassettes; Video cassettes; Videos; Videotapes; Digital music (downloadable) from the Internet; Digital music (downloadable) provided from MP3 web sites on the internet; Magazines downloaded via the internet; Weekly publications downloaded in electronic form from the internet; Electronic publications (downloadable); Electronic publications including those sold and distributed online; Downloadable music files; Music recordings; Musical recordings in the form of discs; Audio discs; Compact discs (audio-video)

Advertising material being printed matter; Graphics (printed matter); Printed artwork; Images (printed matter); Printed material; Printed matter; Printed music; Printed musical publications; Sleeves bearing printed matter for use as a cover for sound recordings; Flyers; Tickets; Artwork; Graphic designs; Photographs (printed); Posters

Computer software particularly software for use in connection with legal property and intellectual property, computer programs, software and databases for information management

Business services in this class particularly business consultancy services in this class in relation to computer software and more particularly software for use in connection with legal property and intellectual property; providing information in the fields of business and commerce via databases and task specific software; retail and mail order services offered over computer networks, wireless networks and global communication networks