A platform for integrating telephony, messaging and Internet applications comprised of computer hardware, namely, servers, gateways, controllers and nodes; computer software and computer programs, namely, database programs, software for interfacing telephony, messaging and Internet applications, a voice mark-up language, software development tool kits for developing applications for controlling and operating the platform, and software for the operation, administration and maintenance of the platform system, and manuals and user documentation distributed or sold with the foregoing goods, all of which may be sold or distributed individually or as a unit