Apparatus for telephone communication; Apparatus for telephone networks; Apparatus for transmitting data via the telephone; Automatic telephone exchange apparatus; Cellular mobile telephones; Cellular telephones; Computer apparatus for recording telephone calls; Computer apparatus for the management of telephone calls; Computer apparatus for the transmission of telephone calls; Digital telephone switching apparatus; Electronic telephone diallers; Exchanges for automatically distributing telephone calls; Key telephone apparatus; Local mobile telephone systems; Multifunctional telephones; Push button telephone dials; Switchboards for telephone exchanges; Telephone answering apparatus; Telephone answering machines; Telephone apparatus; Telephone apparatus for communication by vision; Telephone apparatus for telephone exchanges; Telephone apparatus for the transmission of sound; Telephone apparatus incorporating monitors; Telephone appliances; Telephone call management systems; Telephone call monitoring apparatus; Telephone circuits; Telephone digital switching transmission apparatus; Telephone equipment; Telephone exchange apparatus; Telephone handsets incorporating microphones; Telephone instruments; Telephone intercom apparatus; Telephone listening devices; Telephone sets; Video telephones

Call centre services (telephone answering); Management of telephone call centres for others; Operation of telephone call centres for others; Telephone answering (for others); Telephone answering (for unavailable subscribers); Telephone order services for goods

Computer software, including multimedia and telecommunications applications which integrates and manages multiple communication and collaboration methods, including fixed telephony (TDN and IP), mobile, voice messaging, email, instant messaging, unified messaging, sms, voice, video, web conferencing, all available over various telecommunication devices including fixed telephones, mobile devices, laptops/pcs, video cameras and PDAs

Telecommunications and communications equipment, apparatus and systems; telephone cards, debit and credit cards, machine readable apparatus, such as telephone and calling cards, and apparatus which include integrated circuits, magnetic strips and memory chips; telephone equipment, apparatus and systems; facsimile equipment, apparatus and systems; computer equipment, apparatus and systems; computer hardware; computer peripheral devices; modems; transmission, receiving and storage equipment, apparatus and systems; publications in electronic form supplied on-line from databases or from facilities provided on the Internet (including web sites); publications in electronic format; apparatus and instruments for recording, transmission, reception, processing, retrieval, reproduction, manipulation, analysis, display and print out of sound, images and/or data; CD-ROMs; discs and tapes; video and audio equipment, apparatus and systems; all associated parts, accessories and fittings in this class