Employment services; employment placement services; human resource consultancy; employment recruitment services; employment agency services; assist job-seekers including vocational guidance, facilitating training and education, assistance in looking for vacancies, case management and support; personnel management and recruitment services, including matching job seekers with positions, placing apprentices and trainees with suitable employers, project contracting services clarifying job and skill requirements with employers, screening of job applicants through personal interviews, checking references, preparing lists of suitable screened candidates, preparing interview times with employers, conducting interviews on behalf of employers, following up with employers to check service satisfaction, hiring out labour, vocational and work capacity assessment, resume writing assistance, arranging advertisements on behalf of employers, clarifying job requirements with employers, preparation of job specifications, attending interviews; outplacement services, including dealing with job loss, including assessing needs and skills, resume preparation, job-finding techniques, vocational guidance, provision of market information and job leads, retirement seminars, provision of information on government benefits, financial counseling; management, administration and promotion of training programs including vocational training with on and off the job training for persons entering the workforce

Education and training; vocational skills training; prevocational training; provision of technical and further education services; services in developing educational resources; services for computer software development in the methods of delivering and managing vocational education and training, adult and community education and distance education; computer programming for educational use and educational management; educational and training services including the provision and development of administrative services to the training industry; provision of a community based training network; arranging and conducting courses, seminars and workshops; assessment of training needs and conducting training audits; provision of education information; training order processing and training scheduling; development of training materials including electronic training materials; provision of libraries; publication of books, manuals and periodicals; compilation of student kits; rental of training resources including audio visual resources, DVDs, videotapes and cassettes; organisation of training and education exhibitions; career planning educational and training services; all the aforesaid being services included in this class; education and training services for personal development, literacy skills, numeracy skills, language skills; skills training; education and training in relation to employment matters; personal development; training in communications