Computer software and hardware; computer software for carrying out and assisting with investigations; computer software for investigation case management; computer software for investigative intelligence analysis; computer software for investigation case modelling; computer software for graphical entity relationship modelling; software databases for investigations; evaluation materials in electronic format or contained on pre-recorded electronic storage media; data processing equipment; encryption devices; apparatus for recording, transmission or reproduction of sound or images; software development tools in the nature of computer hardware and/or software; software forms designers and spreadsheets; reporting software and software quality assurance tools; electronically retrievable computer storage media