Computer services, namely, search engine services; leasing and rental of computer software; computer services, namely, providing temporary use of on-line non- downloadable computer software for automating information management, namely, for analyzing information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages, and identifying concepts and topics contained in such information computer services, namely, providing temporary use of on-line non-downloadable computer software used to create and insert metatags into documents and information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages to facilitate operation of search engine software; computer services, namely, providing temporary use of on-line non-downloadable computer software for creating and inserting hyperlinks connecting conceptually or topically related documents and information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; providing temporary use of on-line non-downloadable computer database software; computer services, namely, providing temporary use of on-line non-downloadable computer database searching software that allows users to search and retrieve information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites, telephone or voicemail messages; computer services, namely, providing temporary use of on-line non-downloadable computer software for analyzing and generating summaries of information stored in databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages; computer services, namely, providing temporary use of on-line non- downloadable computer software that creates, updates and maintains profiles of users of local, wide-area, and global computer networks and delivers information from databases, e-mail archives, document management systems, multimedia files, intranet sites, Internet sites and contained in telephone or voicemail messages based on those profiles; computer services, namely, providing temporary use of on-line non-downloadable computer software that transmits information from computer network servers, intranets and the Internet to desktop computers, mobile telephones, personal digital assistants, and portable digital communication devices; computer services, namely, providing temporary use of on-line non- downloadable computer software that creates, updates and maintains customized portal sites for users of local, wide-area and global computer networks; computer services, namely, providing temporary use of on-line non- downloadable computer software for customer relationship management, namely, for receiving customer inquiries via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, automatically generating a response to those inquiries, and forwarding those inquiries to an appropriate technical advisor; computer services, namely, providing temporary use of on- line non-downloadable computer software for human resources management, namely, for receiving employee inquiries via telephone and e-mail, automatically identifying concepts and topics contained in those inquiries, and automatically generating a response to those inquiries; computer services, namely, providing temporary use of on-line non-downloadable speech recognition computer software; computer services, namely, providing temporary use of on-line non-downloadable text recognition computer software; computer services, namely, providing temporary use of on-line non-downloadable image recognition computer software; computer services, namely, providing temporary use of on-line non-downloadable computer operating system software; computer services, namely, providing temporary use of on-line non- downloadable computer software for use in data retrieval, management and delivery in knowledge management, new media, customer relationship management, on-line publishing and e-commerce computer software applications; computer services, namely, providing temporary use of on- line non-downloadable computer software for providing on- line navigation of the global computer information network and for running web-site searches; computer services, namely, providing temporary use of on-line non- downloadable computer software for performing concept matching, namely, searching data and returning references to documents that are conceptually related to the content identified as the initial reference; computer services, namely, providing temporary use of on-line non- downloadable computer software used to develop computer programs for managing multimedia content, customer service, on-line publishing and electronic commerce; computer services, namely, providing temporary use of on- line non-downloadable computer software for creating, maintaining and updating software agents that automatically and systematically conduct searches of databases, intranets and the Internet; computer services, namely, providing temporary use of on-line non- downloadable computer search engine software; computer services, namely, providing temporary use of on-line non- downloadable computer software used for conducting standard text searches; computer services, namely, providing temporary use of on-line non-downloadable computer programs that allow other computer programs to adapt their behaviour according to a user's instructions or responses by personalizing and profiling for individual end-users the retrieval, management, and delivery of data in knowledge management, new media, customer relationship management, and e-commerce computer software applications; computer services, namely, providing temporary use of on- line non-downloadable computer software used to create and manage Internet and intranet portal sites; computer services, namely, providing temporary use of on-line non- downloadable computer software for management and processing of electronic commerce transactions; computer services, namely, providing temporary use of on-line non- downloadable computer software used to retrieve information about current events, business, and sports from databases, Internet, intranets and other computer networks and transmitting the same via computer data networks, mobile telephones, personal digital assistants and other portable digital communication devices; computer services, namely, providing temporary use of on-line non- downloadable computer software for e-mail management; computer services, namely, providing temporary use of on- line non-downloadable computer software that alerts users of computer networks to the existence of contact information for other users with common interests; computer services, namely, providing temporary use of on- line non-downloadable computer software for data analysis; computer consultation; computer software design for others; maintenance of computer software and programs for others; installation of computer software and programs for others; rental of computer software; computer software design services and consulting services in the fields of knowledge management, new media, and e-commerce computer software applications that provide information via the global computer information network, mobile telephones, personal digital assistants and portable digital communication devices; computer services for concept matching, namely, searching for data on computer networks, intranets and the Internet and identifying conceptually related documents available on computer networks, intranets and the Intranet; computer services, namely, creating, updating, maintaining and providing temporary use of on-line non-downloadable software used to create, update and maintain computer software agents that conduct user-specified searches on an automatic and systematic basis; computer services, namely, designing, maintaining and updating computer software used to navigate the Internet and conduct searches on websites; website design and hosting services for others; database searching services for others; computer services, namely, providing design, development, customization, implementation and maintenance services for computer software in respect of knowledge management, new media, e-commerce, on-line publishing, e-mail routing, business intelligence, enterprise information portals, customer relationship and document management software; licensing computer software