Advisory services relating to computer software; computer software advisory services; computer software consultancy; computer software licensing; computer software programming services; computer support services (computer hardware, software and peripherals advisory and information services); consultancy in the field of computer software; design and development of computer software (for others); development of computer software application solutions; diagnosis of faults in computer software; licensing of computer software; licensing of software; maintenance of computer software; on-line provision of web-based software; all of the aforesaid services relating to business process automation and the design, generation and management of online forms and documents