Computer software; information communications technology (ICT) systems management computer software; information technology (IT) systems management computer software; computer software that provides web based access to applications, and downloadable software supporting business management including processing and publishing of information related to business processes, workflows and task management, including process models and diagrams, workflow models and diagrams, procedures, policies, training material, employee roles and responsibilities, and other information used by a business describing how business processes are performed, systems and tools for processes improvement including workflow automation and integration with third party technologies

Software as a service (SaaS) services; software as a service (SaaS) services, including the provision of online software for process and workflow management; cloud computing featuring software; online provision of web-based software; software creation; software engineering; updating of computer software; advisory services relating to computer software; computer software advisory services; computer software consultancy; computer software development; computer software engineering; computer software design; computer support services (computer hardware, software and peripherals advisory and information services); computer software programming services; hosting of software as a service (SaaS)