Computers; computer hardware and firmware; computer peripheral devices; computer software and computer programs; computer software relating to finance and financial trading; computer software relating to call centres; computer software relating to customer help desks; computer software relating to support management; computer software relating to change management; customer interaction software; computer hardware, firmware, software and programs for use in the integration and/or linking of computers and telecommunication apparatus and instruments; data processing apparatus and instruments; electronic and electrical apparatus and instruments, all for processing, storage, input, output, transfer and display of data; telecommunications apparatus; data carriers; compact discs; magnetic disks; audio and video tapes; audiovisual teaching apparatus; accounting machines; calculators; parts and fittings for all the aforesaid goods

Computer services; computer programming; design, planning, configuration, development, implementation, integration and commissioning of computer hardware, computer firmware, computer software and computer systems; commissioning, configuration, implementation and integration of computer peripheral devices, computer programs, data processing apparatus and instruments, electronic and electrical apparatus and instruments, telecommunications apparatus and audiovisual teaching apparatus; leasing, rental and licensing of computers, computer hardware, computer firmware, computer software and computer systems; maintenance of computer software; updating of computer software; technical and design project management; advisory, consultancy and information services relating to the aforesaid services