Computer software; Computer hardware; Sound recording apparatus; Data recording apparatus; Data collection apparatus

Business advisory services; Business consultancy services relating to marketing; Business management of call centres; Efficiency or process auditing (examining, reviewing or assessing the working of a business or organization); Data analysis; Data collection (for others); Market research data collection services; Market research; Marketing consultancy; Advisory services relating to customer service; Data retrieval; Interpretation of market research data; Management of telephone call centres for others