Multimedia interactive and remote controls for use with personal and commercial security alarms, mixers and speakers, video monitors, computer game programs, personal computer applications, lighting, climate control units, screens and intercom systems; integrated industrial systems for the control and automation of electronic, audio, video, lighting, security, and environmental equipment, comprising various combinations of integrated control panels, control panel interfaces, flip top control panels, touch panels, touch panel accessories, namely, pen tablets, power supplies, audio, video and control interface cables, communications receivers and transceivers for wireless controls, battery chargers and rechargeable battery packs for wireless controls, table top and wall-mounted docking stations for modules and panels, engravable control buttons, decorative faceplates, and water-resistant covers; keypads, keypad accessories, namely, mounting brackets, engravable control buttons, decorative faceplates, and water-resistant covers; button panels, processor control units, multimedia distribution equipment and accessories, namely, signal routers and amplifiers, audio, video and control interface modules and panels, audio, video and control interface cables, signal power wire, signal processors, and signal converters; wireless remote control transmitters, receivers, wall plates, switch boxes, dimmers, audio, video, data and control electrical wires, computer data cables, automation cabinets for lighting and control equipment, mounting plates, amplifiers, camera controllers, namely camera controllers with a pan and/or tilt function and electronic controllers therefore; intercoms, shade and drape controllers, radio tuners, television tuners, and digital surround sound equipment, namely, audio processors, amplifiers, and audio receivers; electrical networking systems, namely, various combinations of computer mainframe, electronic servo motor controllers, transmitters, receivers, interface modules and microprocessor control units; computer software for the design, integration, installation, and management of audio and video equipment, lighting systems, security systems, and heating ventilation, and air conditioning systems; computer software for designing touch panel and web site interfaces in this class

Installation, maintenance and support services for microprocessor based control systems, remote control systems, Internet based control systems, advanced control and automation systems, systems for integrating control of electronic, audio, video, lighting, security, entertainment and environmental equipment, climate control, telecommunications, computer, Internet and other multimedia communication

Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others

Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services