Back-up (copying) of computer data; compilation of data-processing programs; computer database consultancy services; computerised data storage services; conversion of data or documents from physical to electronic media; data conversion of computer programs and data (not physical conversion); data cryptology services; data encryption services; data security services (firewalls); data storage (other than physical storage); design of computer databases; development of systems for the processing of data; development of systems for the storage of data; development of systems for the transmission of data; disaster recovery services for data communications systems; electronic data storage; hosting of databases; recovery of computer data; technical data analysis services; monitoring of computer systems by remote access; product monitoring services