Advisory services relating to computer software; Analytical services relating to computers; Computer advisory services; Computer consultancy; Computer consultancy services; Computer database consultancy services; Computer program advisory services; Computer program maintenance services; Computer software advisory services; Computer software consultancy; Computer technology consultancy; Maintenance of computer programs; Maintenance of computer software; Modifying of computer programs; all of the aforementioned services in the field of customisation of customer relationship management (CRM) software and platforms but not including services in relation to managing intangible assets such as intellectual property, contract assets and obligations and not including services in the field of knowledge management to host computer application software