Computer software within the fields of enterprise resource planning (ERP) systems, customer relationship management, customer engagement, communications, data storage, data processing, data analysis, accounting, business administration, website development and intranet development

Assisting in the working or management of commercial undertakings and the business affairs or commercial functions of government, industrial and commercial enterprises including information and research services in this class and accounting services; administration services in this class; data processing services to assist business; business information services provided via online access to electronic data storage and retrieval systems; business intelligence and analytics services; management of contact centres for others; government relations consultancy in the nature of business assistance; provision of business and commercial information in the field of government affairs; customer relationship management