Software as a service (SaaS); Hosting of software as a service (SaaS); Provision of non-downloadable cloud based software; User authentication services using single sign-on technology for online software applications; Provision of online non-downloadable software (application service provider); Online provision of web-based applications (non-downloadable); Online provision of web-based software (non-downloadable); Provision of online non-downloadable sales software; Provision of online non-downloadable customer relationship management software; advisory, consultancy and information services for the foregoing