Private automatic branch exchanges; Private automatic branch exchanges for data; Private automatic branch exchanges for voice; Private branch exchange apparatus; Private branch exchanges; Voice mail systems; Computer apparatus for recording telephone calls; Computer apparatus for the management of telephone calls; Computer apparatus for the transmission of telephone calls; Exchanges for automatically distributing telephone calls; Telephone call management apparatus; Telephone call management systems; Telephone call monitoring apparatus; Telecommunications and communications apparatus including wireless and broadband apparatus, and modems; mobile phones, video phones, and phone cases; downloadable ring tones for mobile phones; data processing equipment and computers; apparatus for recording, transmission or reproduction of sound or images; electronic publications; software; computer hardware; security devices for software; computer application software and downloadable software in the nature of mobile applications for handheld computers, digital electronic devices, wireless devices and Internet-capable devices; satellite apparatus; satellite broadcasting apparatus, instruments, and antennae; satellites for communication purposes; satellite navigational apparatus; global positioning satellite transmission; satellite receivers; portable apparatus for receiving satellite transmissions; computer games programs and software; publications in electronic and multimedia format

Telecommunications and communication services, including telephone, radio, wireless and broadband communication services; fibre optic telecommunications services; providing telecommunication links and access to global computer networks; providing telecommunication links and access to portal services; telecommunications security (providing secure connections and access including to computers and the global computer network); rental of modems and other telecommunications and communication equipment; operation of telecommunications apparatus, equipment and systems; mobile telephone communication services and other telephone communication services; telecommunications services in relation to transmission of voice, text, data, images and audio-visual media; data broadcasting services; streaming of data, audio and video material on the Internet; video on demand broadcasting and transmission; satellite communications, telecommunications, transmission, and broadcasting services; cable broadcasting and transmission; providing music, video, data and information by means of wired or wireless broadband or electronic transmission; VOIP (voice over internet protocol) services; net casting (broadcasting over a global computer network); webcasting services; providing access to online computer services, online computer databases, and databases; operation of a television subscription service (pay TV) including video on demand; rental of telecommunications equipment and apparatus; operation of telecommunications apparatus; radio and television broadcasting; computer data transmission services, computer network communication services, computer transmission services; electronic mail, electronic messaging services; data transmission; electronic transmission of data, documents, images, information, messages, voices and written communications; electronic file transfers; call centre services (electronic call diversion and messaging); charitable services, namely telecommunications; information, advisory and consultancy services in relation to the aforementioned services; provision of all the aforementioned services electronically including via the internet

CrisisPBX is a computer based hardware and software telecommunications solution designed to meet the immediate demands of an organisation in a short-term crisis situation; CrisisPBX is designed to be a part of a company's business continuity plan for organisations that currently utilize a PBX or PABX; CrisisPBX is delivered either as a stand-alone enterprise version with the capacity to run up to 240 lines per server or as a hosted solution located remotely from the business in a telco data centre; it holds a current database of staff, which is updated either by an automated LDAP based directory or via a secure web interface

CrisisPBX is delivered either as a stand-alone enterprise version with the capacity to run up to 240 lines per server or as a hosted solution located remotely from the business in a telco data centre; it holds a current database of staff, which is updated either by an automated LDAP based directory or via a secure web interface; upon activation of CrisisPBX and at a time suitable to management, the PSTN lines are redirected from the customer's local telephone exchange to now re-direct inbound calls to CrisisPBX; the callers will experience a number of options dependent on the company's requirements; this ranges from; a simple DTMF based service where callers listen to a pre recorded message and make a selection using their keypad; to electra which is an electronic receptionist assistant using speech recognition; to a live receptionist operating from remote premises and operating a web based virtual operator consol