Business assistance and promotion services being the fostering and facilitation of self regulatory processes and consumer protection within the telecommunications industry, creating awareness of technical standards and industry codes amongst industry providers and consumers, providing business forums for the resolution of strategic and operational industry issues, establishing and operating programs and services to facilitate the resolution of issues and disputes between businesses and/or persons involved in and with the telecommunications industry, provision of business information regarding the telecommunications industry and business representation of the Australian telecommunications industry in international forums

Development of technical standards, industry codes and compliance programs for the telecommunications industry