Chatbot; Virtual Assistant Platform; Digital Assistant; Natural Language Processing; Machine Learning; Artificial Intelligence; Robotic Process Automation (RPA); Data Science; Bio-metric Identification; Intelligent Customer Interface; Product Origination; AI-Powered Chat Platform; Voice Bot; Live Chat

Software as a Service (SaaS) Platform; Conversational Experience; Customer Experience (CX) Platform; Analytics; Sentiment Analytics; Data Analytics; Predictive Modelling