Advisory services relating to customer service; business management; business administration; business advice; business advisory services relating to product development; business research; research services relating to business; professional, advisory and consultancy services included in this class in relation to the design, development, implementation, supervision and support of business planning and business systems; services pertaining to the establishment, operation, management and conduct of a business advisory service; management organisation and consultancy services relating to the conduct of business affairs; business advisory, appraisal, management, assessment, organization and administration services; the implementation and coordination of business management strategies and business performance measures; the provision of professional practice management and business development systems pertaining to the establishment and maintenance of improved customer relations and enhanced customer service and the promotion and marketing of same; professional consulting services relating to customer service management and the enhanced marketing of goods and services to customers and third parties; customer satisfaction indexing and assessment; the carrying out of organisational reviews; the design and implementation of customer awareness programmes, systems and strategies for companies, businesses and individuals; public relations services

Education; conducting of educational courses; vocational education; training; providing courses of training; vocational training services; the provision of training to companies, businesses and individuals in relation to business skills, business management and administration, and customer service; instructing organisations and individuals in relation to improved skills and enhanced performance in recognising and meeting the needs and requirements of customers

Computer training; Computer training advisory services

Computer support services (installation repair and maintenance of computer hardware and peripherals); information technology (IT) services (computer and computer peripherals installation and maintenance); installation and repair of computer hardware; installation of computerised information systems; installation of computers; installation of middleware (computer hardware); installation, maintenance and repair of computer hardware; installation, maintenance and repair of computer peripherals; installation, maintenance and repair of middleware (computer hardware); maintenance and repair of computer hardware; maintenance and repair of computers; maintenance of computers; maintenance services relating to computer hardware; repair of computers; residential, commercial and industrial installation and repair of electrical and computer wiring and cabling

Communication between computers; communication by computer; communication of information by computer; communication services between computers; communication services over computer networks; communications by computer terminals; computer aided transmission of messages and images; computer bulletin boards; computer communication services; computer communications for the transmission of information; computer data transmission services; computer intercommunication; computer network communication services; computer transmission services; computerised communication services; computerised data communications; electronic communication service by means of computer; netcasting (broadcasting over a global computer network); providing access to computer networks; providing access to online computer databases; providing telecommunications connections to a global computer network; providing user access to a global computer network (service providers); providing user access to a global computer network and online sites containing information on a wide range of topics; provision of communications between computers; rental of access time to global computer networks; telecommunications security (providing secure connections and access including to computers and the global computer network); transmission of computerised data; transmission of data by computer; transmission of information by computer; transmission of information on a wide range of topics, including online and over a global computer network; transmission of messages by computer; web portal services (providing user access to a global computer network); webcasting (broadcasting over a global computer network)