Computer software and computer programs, including those used for: business management and/or business administration, business research, human resource, personnel and/or employee management and/or administration, customer and/or client management and/or administration, training, tuition and/or education, or information and/or database management

Business management and/or business administration advisory services, including: knowledge, information and data management, performance management; business research services, including: business surveys, opinion polls, market research, consultancy, investigations, information aggregation and statistical analysis, all relating to business research; human resource, personnel and/or employee management and/or administration services, including: competency management, consultancy, appraisals, surveys, investigations, career counselling, communication and relationship management, information aggregation and analysis, all relating to human resource, personnel and/or employee management and/or administration; customer and/or client management and/or administration services, including: consultancy, investigations, satisfaction testing, market research, information aggregation and analysis, all relating to customer and/or client management and/or administration