Computer consulting services in the field of project management, business process re-engineering, solutions architecture, business applications implementation and support, and application development and systems administration; computer software design and development services for others; computer services, namely, integration of computer systems, applications, data and databases; technical support services, namely, troubleshooting in the nature of diagnosing computer software problems in person, via telephone and via electronic and optical communications networks; consulting services in the field of integration of computer systems, applications, data and databases; consulting services in the fields of software applications for use in supply chain management, distribution network strategy and configuration, production scheduling, purchasing, supplier and inventory management, customer relationship and customer service management, sales and operational planning, global order fulfillment, and market intelligence; providing on-line non-downloadable computer software for integration of computer systems, applications, data and databases; providing on-line non-downloadable computer software for creation and connectivity to application programming interfaces (APIs); providing on-line non-downloadable computer software for governance and management of web services, APIs, and integration applications; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that combine machine learning and organizational knowledge to drive automation and innovation; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that optimize information technology processes, improve productivity of information technology service personnel, and streamline information technology operations for enterprise lines of business; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that monitor the entire information technology infrastructure of an enterprise to detect real-time anomalies and develop a fault diagnosis; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that analyze information technology operations data and processes to build statistical models to optimize, eliminate, or automate information technology service management; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that yield actionable business process insights for enterprises; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that model complex systems and capture, formalize and process knowledge across multiple generations of people and connected systems; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that automate the execution of system and business processes while continuously learning predictions, resolution processes and diagnosis logic to build a knowledge base that grows and adapts to changes in the underlying systems; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that combine artificial intelligence technologies, machine learning, cognitive automation, and organizational knowledge to improve business and information technology processes; platform as a service (PAAS) featuring knowledge-based artificial intelligence computer software platforms, data analytics software platforms, and automation software platforms that collect, aggregate, and transform organizational information and capture know-how across people, processes, and legacy systems.