Computer operating system software for accessing and using cloud computing networks computer software platforms for cloud computing networks and applications cloud computing software; application software for cloud computing services computer software for enterprises and service providers for implementing unified communication, contact centers, business services and automated voice-enabled chat bots; computer boards and peripherals, and computer software and hardware for speech, speaker, voice and/or voice-print recognition, identification, validation, verification and processing, and for language recognition; computer software applications using speech, speaker, voice and/or language recognition technology; interactive voice response systems comprising computer hardware and software therefor; computer hardware and/or software for communication of voice, video, radio, data, voip, email, instant messaging, social media interactions, text messages, accessing the worldwide web, accessing intranet and accessing wireless and other multimedia communication, transmitted and/or processed and/or managed and/or recorded over telecommunication equipment and networks; computer hardware and software used for communication, capturing of video, voice and data information and meta-data capture, signal processing, signal analysis, alarms, storage, archiving, indexing and dissemination; semiconductor chips, communication boards, namely, electronic circuit boards, computer hardware, namely, communication and/or processing boards and apparatus, namely, system boards (mother cards) and processors; computer hardware, namely, communication and processing boards and apparatus, namely, circuit boards; software for accessing, managing, securing, operating and monitoring telecommunications networks and systems; media gateway systems comprising communications servers, computer servers, media servers, application servers, namely, digital media servers, internet servers for accessing computer applications, computer hardware, firmware and software for processing and handling voice, fax, video and other data over networks; session boarder controller; wireless and mobile phones; handsets, namely, telephone handsets; telephones; video phone; conference phone; cameras, computer peripherals, microphones, loudspeakers, audio visual equipment, screen displays, projectors, display means for projecting visual content on projection means, demonstration tools, virtual reality meas, augmented reality means, all for use in meeting room, managing meeting room hardware via computer application software for data management, analysis, interpretation, identification, reporting, and decision support related to recorded and non-recorded data, voice, video, radio, voip, email, instant messaging, social media interactions, text, messages, worldwide web, intranet, screen, wireless and other unstructured multimedia interactions; computer software for call center performance optimization, call center quality monitoring, enterprise business interactions analytics; computer software for situation management to enable situation planning, response, analysis, interception and intelligence; computer application software for data management and analysis interpretation identification real-time and offline analytics, decision-making, agent guidance, and process automation, reporting and decision support related to recorded and non-recorded data, voice, video, radio, voip, email, instant messaging, social media interactions, text, messages, worldwide web, intranet, screen, wireless and other multimedia interactions; computer software and hardware used for interconnecting to and mediating with cloud infrastructure, for establishment of voice, fax, video, presence, collaboration, data sharing and communication; computer software for communication, enabling and facilitating dialing and routing; downloadable application for mobile and hand held devices enabling the activation of computer software; communications software and/or hardware for transmission and dissemination of audio, video, signals and data via communications networks; software for quality control and detection of defaults and incidents in telecommunications networks; software for facilitating electronic mail; software for facilitating voice and/or video messaging, computer software for recording and analyzing meetings and conversations including voice, video and shared content through the use of computer programmed artificial intelligence.

Hardware installation, operation, supervision, monitoring and integration with other hardware and maintenance of hardware; installation of hardware for computer networks; technical support, advice and troubleshooting services in relation to installation and repairs of hardware.